MCWAC Customer Survey
Thank you for visiting the Madera Workforce Assistance Center. Please complete this anonymous 5 minute survey to provide feedback on your experience.
OK
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1.
I found the Center location was easy to find.
(Required.)
Yes
No
Please add additional comments regarding your visit here.
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2.
Is this your first visit to the Center?
(Required.)
Yes
No
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3.
I have accessed the Workforce Assistance Center website (https://www.maderaworkforce.org/).
(Required.)
Yes
No
Is there additional information you would like to see on the website?
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4.
Was the website easy to navigate?
(Required.)
Yes
No
N/A
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5.
Are you a farmworker or have you worked in agriculture-related industries such as packing houses, wineries, dairies, or farms?
(Required.)
Yes
No
N/A
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6.
My visit to the Center was to seek assistance with the following - check all that apply.
(Required.)
Career Advisor Appointment
Orientation
Classroom Training
Skills Assessments
Employer Recruitments
Veteran Services
Job Search/Resource Room
EDD Unemployment Insurance
EDD State Disability Insurance
EDD Workforce Services
Department of Rehabilitation
Department of Social Services
Education Services
Eligibility
Workshop
Typing Test
Other:
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7.
I received excellent service from the reception desk staff.
(Required.)
Yes
No
Please add comments regarding your experience with the reception desk staff.
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8.
My wait time was satisfactory.
(Required.)
Yes
No
If you marked no, how long was your wait?
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9.
The services I came to learn more about at the Center were met.
(Required.)
Yes
No
If no, please explain
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10.
The services offered helped me with career choices.
(Required.)
Yes
No
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11.
I found the staff to be knowledgeable and friendly.
(Required.)
Yes
No
Is there staff that you would like to mention?
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12.
I felt my questions and concerns were understood.
(Required.)
Yes
No
If no, please explain
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13.
How did you hear about the Workforce Assistance Center?
(Required.)
Internet
Social Media
Friend/Family
Flyers/Signs
Referral
School
Other:
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14.
I will recommend the Workforce Assistance Center to others.
(Required.)
1 (Will not recommend)
2
3
4
5
6
7
8
9
10 (Will recommend)
1 (Will not recommend)
2
3
4
5
6
7
8
9
10 (Will recommend)
Please explain why you selected this score. What did you like most about the Workforce Assistance Center?
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15.
My experience at the Workforce Assistance Center was a positive one.
(Required.)
Yes
No
If no, please explain
16.
If you would like to be contacted regarding any of your responses, please leave your name, phone number and email below.
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