Evergreen Country Club Survey 1. Let us know what you think about Evergreen Country Club Question Title * 1. How would you rate the golf course conditions?(5= Excellent; 4= Above Average; 3= Average/Good; 2= Below Average; 1= Poor 5 4 3 2 1 Tee Boxes Tee Boxes 5 Tee Boxes 4 Tee Boxes 3 Tee Boxes 2 Tee Boxes 1 Fairways Fairways 5 Fairways 4 Fairways 3 Fairways 2 Fairways 1 Greens Greens 5 Greens 4 Greens 3 Greens 2 Greens 1 Bunkers Bunkers 5 Bunkers 4 Bunkers 3 Bunkers 2 Bunkers 1 Overall conditions Overall conditions 5 Overall conditions 4 Overall conditions 3 Overall conditions 2 Overall conditions 1 Question Title * 2. Please let us know about the following...5= Excellent; 4= Above Average; 3= Average/Good; 2= Below Average; 1= Poor N/A 5 4 3 2 1 On course beverage cart service On course beverage cart service N/A On course beverage cart service 5 On course beverage cart service 4 On course beverage cart service 3 On course beverage cart service 2 On course beverage cart service 1 On course beverage cart selection On course beverage cart selection N/A On course beverage cart selection 5 On course beverage cart selection 4 On course beverage cart selection 3 On course beverage cart selection 2 On course beverage cart selection 1 Food in The PUB Food in The PUB N/A Food in The PUB 5 Food in The PUB 4 Food in The PUB 3 Food in The PUB 2 Food in The PUB 1 Beverages in The PUB Beverages in The PUB N/A Beverages in The PUB 5 Beverages in The PUB 4 Beverages in The PUB 3 Beverages in The PUB 2 Beverages in The PUB 1 Service in The PUB Service in The PUB N/A Service in The PUB 5 Service in The PUB 4 Service in The PUB 3 Service in The PUB 2 Service in The PUB 1 Please rate the VALUE for what you received Please rate the VALUE for what you received N/A Please rate the VALUE for what you received 5 Please rate the VALUE for what you received 4 Please rate the VALUE for what you received 3 Please rate the VALUE for what you received 2 Please rate the VALUE for what you received 1 Additional comments...what could improve your experience? Question Title * 3. Please rate the staff's friendliness, helpfulness and overall customer service skills...5= Excellent; 4= Above Average; 3= Average/Good; 2= Below Average; 1= Poor 5 4 3 2 1 Golf Shop staff Golf Shop staff 5 Golf Shop staff 4 Golf Shop staff 3 Golf Shop staff 2 Golf Shop staff 1 Starters Starters 5 Starters 4 Starters 3 Starters 2 Starters 1 Rangers on the course Rangers on the course 5 Rangers on the course 4 Rangers on the course 3 Rangers on the course 2 Rangers on the course 1 Golf cart attendants Golf cart attendants 5 Golf cart attendants 4 Golf cart attendants 3 Golf cart attendants 2 Golf cart attendants 1 Beverage cart Beverage cart 5 Beverage cart 4 Beverage cart 3 Beverage cart 2 Beverage cart 1 Bartender Bartender 5 Bartender 4 Bartender 3 Bartender 2 Bartender 1 Maintenance Maintenance 5 Maintenance 4 Maintenance 3 Maintenance 2 Maintenance 1 Can you provide the name of any staff member that provided exceptional customer service and/or anyone that needs to provide better service Question Title * 4. How many miles do you travel to play Evergreen Country Club? 0-5 6-10 11-20 21-40 41-60 60+ Question Title * 5. Are you a member of Evergreen Country Club? Yes No Question Title * 6. Is this your first time playing Evergreen Country Club? Yes No Question Title * 7. How did you hear about Evergreen Country Club?(Please check all that apply) From a friend Advertising Golf Show Magazine article Newspaper article Driving by Web Site Question Title * 8. How often do you play in a month? 1-2 3-4 5-6 7+ Question Title * 9. What do you normally pay for 18 holes of golf and cart? $20-$25 $26-$31 $32-$40 $41-$50 $51-$60 $60+ Question Title * 10. How often will you play Evergreen CountryClub this season? 1-2 3-4 5-6 7+ Question Title * 11. What is the chance you would recommend Evergreen CC to others? Highly likely Very likely Somewhat likely Not really No way Additional Comments: Question Title * 12. When you are not playing Evergreen Country Club, where else do you play [course name/city]? Question Title * 13. If you played in an outing at Evergreen Golf Club, please rate the following...5= Excellent; 4= Above Average; 3= Average/Good; 2= Below Average; 1= Poor N/A 5 4 3 2 1 Pre-outing follow through and service Pre-outing follow through and service N/A Pre-outing follow through and service 5 Pre-outing follow through and service 4 Pre-outing follow through and service 3 Pre-outing follow through and service 2 Pre-outing follow through and service 1 Set-up upon arrival Set-up upon arrival N/A Set-up upon arrival 5 Set-up upon arrival 4 Set-up upon arrival 3 Set-up upon arrival 2 Set-up upon arrival 1 Check-in process Check-in process N/A Check-in process 5 Check-in process 4 Check-in process 3 Check-in process 2 Check-in process 1 Course conditions Course conditions N/A Course conditions 5 Course conditions 4 Course conditions 3 Course conditions 2 Course conditions 1 Course set-up for events Course set-up for events N/A Course set-up for events 5 Course set-up for events 4 Course set-up for events 3 Course set-up for events 2 Course set-up for events 1 Food/Beverage service Food/Beverage service N/A Food/Beverage service 5 Food/Beverage service 4 Food/Beverage service 3 Food/Beverage service 2 Food/Beverage service 1 Additional comments Question Title * 14. Comment/suggestions to improve your experience? Question Title * 15. Thank you for completing the survey!Please sign up below to receive our eNewsletter and be the first to know about events, special offers, and more! Name: Address: City: State: Zip: eMail address: Next >>
