The following survey is aimed at early learning approved providers - ie. centre-based long day care centres (both ACA members and non-members). 

The aim of the survey is to seek feedback on the experiences of early learning service providers Australia-wide in relation to the Assessment & Ratings process.
 
The survey should be completed by the owner/operator/Centre Director or alternatively the team member best placed to answer these questions. It should only take you about a few minutes to complete. 

The survey has been produced by the Australian Childcare Alliance – Australia’s peak body representing the early learning sector.  

The survey will close at 11.59pm on Friday 20th November 2020.

PLEASE NOTE: The Australian Childcare Alliance is obliged to comply with the Privacy Act 1988 in the collection and handling of personal information. All consequent reports will be aggregated and de-identified to ensure the privacy of all respondents.


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* 1. What state/territory is your early learning service(s) located in?

If you have more than one centre please complete a separate survey for each service.

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* 2. What is the postcode of your service?  

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* 3. What is the type of service you operate? 

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* 4. What is the role of the person completing this survey?

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* 5. Between January 2012 and October 2020, how many times has your service been through an Assessment and Ratings process?

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* 6. Looking back at the LAST THREE Assessment & Ratings visits, please provide answers to the following questions in relation to each visit: (PLEASE USE SCROLLBAR UNDERNEATH TO SCROLL TO RIGHT & COMPLETE ALL QUESTIONS. If only one or no visits took place, please skip over questions accordingly.)

  Month of visit Year of visit Rating for Area 1: Educational program & practice Rating for Area 2: Children's health & safety Rating for Area 3: Physical environment Rating for Area 4: Staffing  arrangements Rating for Area 5: Relationships with children Rating for Area 6: Collaborative partnerships with families & communities Rating for Area 7: Governance & leadership
Visit 1
Visit 2
Visit 3

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* 7. If your Quality Rating has changed between A&R visits, please  tick all that apply:

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* 8. Since the introduction of the Exceeding Themes, have your educators spent more, less or the same amount of time on the floor engaged directly with children?

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* 9. Since the introduction of the Exceeding Themes, have your educators spent more, less or the same amount of time on documentation?

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* 10. Do you feel the introduction of the Exceeding Themes make the Exceeding Rating more achievable, less achievable or as achievable as it was prior to the Themes?

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* 11. Since the introduction of the Exceeding Themes, have you felt more, less or the same amount of motivation to strive for that higher rating?

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* 12. If you have experienced more than one A&R visit at your service since January 2012, do you feel that the process has become more relaxed (easier process, less pressure on staff members), more rigorous (more robust process, greater burden on staff members, higher expectations) or remained consistent between visits?

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* 13. Please consider the Authorised Officer who attended your most recent Assessment and Ratings Visit. Please read the statements below and tick ALL THAT APPLY to your experience:

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* 14. Have you provided feedback and/or further evidence following the Draft Report for any of your Assessment & Ratings visits?

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* 15. If you have provided feedback and/or further evidence following the Draft Report, what was the outcome?

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* 16. Have you applied for any of the following in response to a Rating at your service?

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* 17. If you have applied for a Review and/or Reassessment, what was the outcome?

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* 18. Have you ever considered applying for a Review or Reassessment but decided against it? If so, please specify why. (Please select ALL THAT APPLY)

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* 19. Please rate how you feel about the current Assessment and Ratings Process on a scale of 1 to 10, with 1 being very unsatisfied and 10 being very satisfied.

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* 20. What do you hope to see in the future? (Please select ALL THAT APPLY)

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* 21. Are there any additional thoughts or comments you wish to offer?

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* 22. If you would like to include your name & relevant contact details to allow for further possible discussions about your experiences with ACA's A&R Ratings Sub Committee, please leave your details here. (Not Mandatory)

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