Ecommerce layer Question Title * 1. What e-commerce platform(s) does your business currently use? Shopify/Shopify Plus Magento/Adobe Commerce SAP Hybris/Commerce Cloud Salesforce Commerce Cloud BigCommerce WooCommerce Custom-built solution Other (please specify) Question Title * 2. How many separate tools or systems do you use to manage your e-commerce operations? 1-5 6-10 11-15 16-20 21+ Question Title * 3. Which aspects of your e-commerce operations require the most manual intervention? Inventory management Order processing Customer service Marketing automation Pricing optimization Product information management Analytics and reporting Supply chain management Other (please specify) Question Title * 4. On a scale of 1-5, how satisfied are you with how your current e-commerce systems work together? Very dissatisfied (1) Somewhat dissatisfied (2) Neither satisfied nor dissatisfied (3) Somewhat satisfied (4) Very satisfied (5) Question Title * 5. What is your biggest challenge with your current e-commerce tech stack? Question Title * 6. How much time does your team spend weekly on tasks that could potentially be automated? Less than 5 hours 5-10 hours 11-20 hours 21-40 hours 40+ hours Question Title * 7. If you had to identify one thing that would dramatically improve your e-commerce operations, what would it be? Question Title * 8. How interested would you be in solutions that better orchestrate your e-commerce operations through automation? Extremely interested Very interested Somewhat interested Not so interested Not at all interested Question Title * 9. What's your role in your organization? C-level executive Director/VP Manager Specialist/Individual contributor Other (please specify) Question Title * 10. Optional: If you'd like to participate in future research about next-generation e-commerce solutions, please provide your email. Done