Special Event Permitting Survey

https://www.surveymonkey.com/r/SPEVPERMIT070122

This survey is designed to evaluate your satisfaction with the special event application and permitting process offered by the Chesapeake Parks, Recreation and Tourism department. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing services and programs. It is our sincere goal to provide services that are worthwhile and enhance quality of life for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us.

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* 1. What was the name of your event? (optional)

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* 2. The permit application process:

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations
Was clear and comprehensive	Was clear and comprehensive Exceeded Expectations	Was clear and comprehensive Met Expectations	Was clear and comprehensive Did Not Meet Expectations
Assisted me in my overall event planning	Assisted me in my overall event planning Exceeded Expectations	Assisted me in my overall event planning Met Expectations	Assisted me in my overall event planning Did Not Meet Expectations
Directions were easy to follow	Directions were easy to follow Exceeded Expectations	Directions were easy to follow Met Expectations	Directions were easy to follow Did Not Meet Expectations

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* 3. During the application and permitting process, permitting staff were:

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations
Available	Available Exceeded Expectations	Available Met Expectations	Available Did Not Meet Expectations
Competent	Competent Exceeded Expectations	Competent Met Expectations	Competent Did Not Meet Expectations
Responsive	Responsive Exceeded Expectations	Responsive Met Expectations	Responsive Did Not Meet Expectations
Knowledgeable	Knowledgeable Exceeded Expectations	Knowledgeable Met Expectations	Knowledgeable Did Not Meet Expectations
Professional	Professional Exceeded Expectations	Professional Met Expectations	Professional Did Not Meet Expectations

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* 4. If your event was held at a Chesapeake park, how would you rate the following relative to your event?

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Trash collection	Trash collection Exceeded Expectations	Trash collection Met Expectations	Trash collection Did Not Meet Expectations	Trash collection Not Applicable
Mowing and grounds maintenance	Mowing and grounds maintenance Exceeded Expectations	Mowing and grounds maintenance Met Expectations	Mowing and grounds maintenance Did Not Meet Expectations	Mowing and grounds maintenance Not Applicable
Playground equipment	Playground equipment Exceeded Expectations	Playground equipment Met Expectations	Playground equipment Did Not Meet Expectations	Playground equipment Not Applicable
Shelter(s)	Shelter(s) Exceeded Expectations	Shelter(s) Met Expectations	Shelter(s) Did Not Meet Expectations	Shelter(s) Not Applicable
Restroom facility	Restroom facility Exceeded Expectations	Restroom facility Met Expectations	Restroom facility Did Not Meet Expectations	Restroom facility Not Applicable
Overall condition and appeal of the park	Overall condition and appeal of the park Exceeded Expectations	Overall condition and appeal of the park Met Expectations	Overall condition and appeal of the park Did Not Meet Expectations	Overall condition and appeal of the park Not Applicable

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* 5. If city grounds support services were utilized for your athletic event, please rate how those services met your overall expectations:

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations
Staff was helpful, resourceful and responsive with pre-event planning	Staff was helpful, resourceful and responsive with pre-event planning Exceeded Expectations	Staff was helpful, resourceful and responsive with pre-event planning Met Expectations	Staff was helpful, resourceful and responsive with pre-event planning Did Not Meet Expectations
Pre-event setup was completed in a timely manner	Pre-event setup was completed in a timely manner Exceeded Expectations	Pre-event setup was completed in a timely manner Met Expectations	Pre-event setup was completed in a timely manner Did Not Meet Expectations
The overall condition of equipment/ facilities utilized (bleachers, dugouts, bases, goal nets, etc.) was acceptable	The overall condition of equipment/ facilities utilized (bleachers, dugouts, bases, goal nets, etc.) was acceptable Exceeded Expectations	The overall condition of equipment/ facilities utilized (bleachers, dugouts, bases, goal nets, etc.) was acceptable Met Expectations	The overall condition of equipment/ facilities utilized (bleachers, dugouts, bases, goal nets, etc.) was acceptable Did Not Meet Expectations
Event setup was completed as specifically requested	Event setup was completed as specifically requested Exceeded Expectations	Event setup was completed as specifically requested Met Expectations	Event setup was completed as specifically requested Did Not Meet Expectations

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* 6. How many event permits have you obtained from Chesapeake Parks, Recreation and Tourism in the past year?

0-1

2-5

6-10

11+

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* 1. What was the name of your event? (optional)

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* 2. The permit application process:

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* 3. During the application and permitting process, permitting staff were:

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* 4. If your event was held at a Chesapeake park, how would you rate the following relative to your event?

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* 5. If city grounds support services were utilized for your athletic event, please rate how those services met your overall expectations:

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* 6. How many event permits have you obtained from Chesapeake Parks, Recreation and Tourism in the past year?

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* 7. Please provide any additional feedback you would like to share.