1. Booking of your test
1. Booking of your test Excellent
1. Booking of your test Good
1. Booking of your test Average
1. Booking of your test Poor
1. Booking of your test Very Poor
2. Check-in in and registration process
2. Check-in in and registration process Excellent
2. Check-in in and registration process Good
2. Check-in in and registration process Average
2. Check-in in and registration process Poor
2. Check-in in and registration process Very Poor
3. Ease of finding the department
3. Ease of finding the department Excellent
3. Ease of finding the department Good
3. Ease of finding the department Average
3. Ease of finding the department Poor
3. Ease of finding the department Very Poor
4. Questions and concerns answered
4. Questions and concerns answered Excellent
4. Questions and concerns answered Good
4. Questions and concerns answered Average
4. Questions and concerns answered Poor
4. Questions and concerns answered Very Poor
5. Staff politeness/courtesy
5. Staff politeness/courtesy Excellent
5. Staff politeness/courtesy Good
5. Staff politeness/courtesy Average
5. Staff politeness/courtesy Poor
5. Staff politeness/courtesy Very Poor
6. Post exam instructions
6. Post exam instructions Excellent
6. Post exam instructions Good
6. Post exam instructions Average
6. Post exam instructions Poor
6. Post exam instructions Very Poor
7. Cleanliness and comfort
7. Cleanliness and comfort Excellent
7. Cleanliness and comfort Good
7. Cleanliness and comfort Average
7. Cleanliness and comfort Poor
7. Cleanliness and comfort Very Poor
8. Overall experience
8. Overall experience Excellent
8. Overall experience Good
8. Overall experience Average
8. Overall experience Poor
8. Overall experience Very Poor