Inpro Contractor Customer Experience Survey

Question Title

* 1. First Name

Question Title

* 2. Last Name

Question Title

* 3. E-Mail Address

Question Title

* 4. How do you go about finding information and solutions for your projects?

Question Title

* 5. Name the top 3 criteria in selecting/purchasing products for a project?

Question Title

* 6. Name the top 3 criteria in selecting a vendor/supplier for a project?

Question Title

* 7. What has caused you to discontinue working with a vendor/supplier?

Question Title

* 8. What are the most valuable resources we can supply to make your project go as smoothly as possible?

Question Title

* 9. What does Inpro do well for you?

Question Title

* 10. Where can Inpro improve? What can we offer that we currently do not?

Question Title

* 11. What are the biggest challenges you face and is there a way we can assist?

Question Title

* 12. Do you prefer to do most of your business with your vendors online (website, email, chat, etc.) or offline (phone calls, in person meetings, etc.)?

Question Title

* 13. What top 3 things must a vendor always get right/deliver well?

Question Title

* 14. How do you currently use vendor’s websites? What do you expect to be able to do on a vendor’s website?