Social Media Industry Survey Join other experts in shaping the social media industry. Question Title * You are: Social Media / Community Manager for one company Employee at a Social Media Agency Owner / Executive of a Social Media Agency Independent Social Media Manager / Consultant (solo entrepreneur) Virtual Assistant Other (please specify) Question Title * What are the 3 biggest mistakes our industry (social media management) is making? not being clear with what to expect being inconsistent sneaky tactics to boost numbers not providing valuable metrics / analytics not getting the client's voice promising results they can't deliver poor customer service not staying up to date with changes being too sales-y / promotional Other (please specify) 8% of survey complete. Next