SMH Complaint Form (Easy to Read) How to Complain Form This form tells you how to complain if you are not happy with the service in St Michael's House You might want to complain if you feel upset, scared or not happy about something You have the right to complain. You can speak up for yourself. You can read more about your rights and how to complain in St Michael's House How to Complain-Complaints Policy A policy is a set of rules that staff have to follow. Next