Community Care Chemist Customer Survey 2024

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* 1. Are you a member?

Yes

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* 2. Which Pharmacy(s) do you visit?

Belmont- High St

Bellarine Village- Bellarine Hwy

Geelong West- Pakington St

Grovedale- Burdoo Drv

North Geelong- Separation St

I don't visit Community Care Chemists

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* 3. What is your age?

Under 18

18-30

31-40

41-50

51-60

61-70

71+

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* 4. What services do you access from our Pharmacies?

Scripts

Over the counter products

Professional consultation

Vaccinations

Health information

Free delivery

Dose administration aids

None

Other (please specify)

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* 5. Why do you choose Community Care Chemist?

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* 6. How often do you visit our Pharmacies?

More than once a week

Weekly

Fortnightly

Monthly

Every now and again

Never

Other (please specify)

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* 7. How would you describe Community Care Chemist?

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* 8. How would you rate us?

	Excellent	Very Good	Good	Average	Poor
In store experience	In store experience Excellent	In store experience Very Good	In store experience Good	In store experience Average	In store experience Poor
Customer service	Customer service Excellent	Customer service Very Good	Customer service Good	Customer service Average	Customer service Poor
Product range	Product range Excellent	Product range Very Good	Product range Good	Product range Average	Product range Poor
Knowledge and advice	Knowledge and advice Excellent	Knowledge and advice Very Good	Knowledge and advice Good	Knowledge and advice Average	Knowledge and advice Poor
Commitment to building our community	Commitment to building our community Excellent	Commitment to building our community Very Good	Commitment to building our community Good	Commitment to building our community Average	Commitment to building our community Poor
Inclusivity	Inclusivity Excellent	Inclusivity Very Good	Inclusivity Good	Inclusivity Average	Inclusivity Poor
Communication	Communication Excellent	Communication Very Good	Communication Good	Communication Average	Communication Poor

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* 9. Would you recommend Community Care Chemist to a friend?

Definitely

Maybe

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* 10. What can we do to improve our services?

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* 11. How do our prices compare to other Pharmacies?

Cheaper

About the same price

More expensive

I don't know

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* 12. Have you heard about the support we provide to people and organisations in Geelong?

Yes

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* 13. How do you follow our Pharmacy?

Newsletters and emails

Facebook

Instagram

Website

Other (please specify)

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* 14. What is your favourite thing about Community Care Chemist?

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* 15. To enter the draw for the hamper please provide your name and phone number

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* 16. Would you be happy to talk more about improving our services?

Yes

Community Care Chemist Customer Survey 2024

We want your feedback to help us improve

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* 1. Are you a member?

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* 2. Which Pharmacy(s) do you visit?

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* 3. What is your age?

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* 4. What services do you access from our Pharmacies?

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* 5. Why do you choose Community Care Chemist?

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* 6. How often do you visit our Pharmacies?

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* 7. How would you describe Community Care Chemist?

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* 8. How would you rate us?

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* 9. Would you recommend Community Care Chemist to a friend?

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* 10. What can we do to improve our services?

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* 11. How do our prices compare to other Pharmacies?

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* 12. Have you heard about the support we provide to people and organisations in Geelong?

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* 13. How do you follow our Pharmacy?

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* 14. What is your favourite thing about Community Care Chemist?

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* 15. To enter the draw for the hamper please provide your name and phone number

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* 16. Would you be happy to talk more about improving our services?

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* 17. Would you like information on becoming a member of Community Care Chemist?

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* 18. Do you have any other suggestions or comments?

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* 19. Would you be interested in free delivery of your scripts?