Community Care Chemist Customer Survey 2024
We want your feedback to help us improve
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1.
Are you a member?
(Required.)
Yes
No
*
2.
Which Pharmacy(s) do you visit?
(Required.)
Belmont- High St
Bellarine Village- Bellarine Hwy
Geelong West- Pakington St
Grovedale- Burdoo Drv
North Geelong- Separation St
I don't visit Community Care Chemists
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3.
What is your age?
(Required.)
Under 18
18-30
31-40
41-50
51-60
61-70
71+
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4.
What services do you access from our Pharmacies?
(Required.)
Scripts
Over the counter products
Professional consultation
Vaccinations
Health information
Free delivery
Dose administration aids
None
Other (please specify)
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5.
Why do you choose Community Care Chemist?
(Required.)
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6.
How often do you visit our Pharmacies?
(Required.)
More than once a week
Weekly
Fortnightly
Monthly
Every now and again
Never
Other (please specify)
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7.
How would you describe Community Care Chemist?
(Required.)
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8.
How would you rate us?
(Required.)
Excellent
Very Good
Good
Average
Poor
In store experience
Excellent
Very Good
Good
Average
Poor
Customer service
Excellent
Very Good
Good
Average
Poor
Product range
Excellent
Very Good
Good
Average
Poor
Knowledge and advice
Excellent
Very Good
Good
Average
Poor
Commitment to building our community
Excellent
Very Good
Good
Average
Poor
Inclusivity
Excellent
Very Good
Good
Average
Poor
Communication
Excellent
Very Good
Good
Average
Poor
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9.
Would you recommend Community Care Chemist to a friend?
(Required.)
Definitely
Maybe
No
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10.
What can we do to improve our services?
(Required.)
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11.
How do our prices compare to other Pharmacies?
(Required.)
Cheaper
About the same price
More expensive
I don't know
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12.
Have you heard about the support we provide to people and organisations in Geelong?
(Required.)
Yes
No
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13.
How do you follow our Pharmacy?
(Required.)
Newsletters and emails
Facebook
LinkedIn
Instagram
Website
Other (please specify)
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14.
What is your favourite thing about Community Care Chemist?
(Required.)
15.
To enter the draw for the hamper please provide your name and phone number
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16.
Would you be happy to talk more about improving our services?
(Required.)
Yes
No
*
17.
Would you like information on becoming a member of Community Care Chemist?
(Required.)
Yes
No
18.
Do you have any other suggestions or comments?
19.
Would you be interested in free delivery of your scripts?
Yes
No