Imarisha Sacco Society Limited Product Survey

Imarisha Sacco New Products Uptake Survey

We are conducting an online customer satisfaction survey aimed at improving customer service delivery. Kindly take a few minutes to complete the questionnaire and submit to us. All information received will be held with confidentiality.

Question Title

* 1. Please Indicate your age bracket

18-24

25-34

35-44

45-54

55-64

65+

Question Title

* 2. Please indicate your gender

Male

Female

Question Title

* 3. For how long have you been our member?

Less than 6 months

1 year

5 years

10 years and above

Question Title

* 4. Are you aware of the new products namely; Superior, ideal and Take off Loan?

Question Title

* 5. If yes, which loan facility (s) have you taken?

Superior Loan

Ideal Loan

Take- off loan

None

Question Title

* 6. State the feature that made the product attractive?

Question Title

* 7. How could the loan products be improved in future?

Question Title

* 8. How likely are you to recommend this product to others?

Very likely

Likely

Unlikely