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* 1. Practice Types: (Please check all that apply)

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* 2. How long have you used the North Carolina Veterinary Diagnostic Laboratory System? (Please check one box)

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* 3. What best describes how often do you use the North Carolina Veterinary Diagnostic Laboratory System (NCVDLS)? (Please check one box)

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* 4. How often do you use another state or federal veterinary diagnostic laboratory? (Please check one box)

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* 5. How often do you use a private/commercial (for profit) veterinary diagnostic laboratory? (Please check one box)

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* 6. Which NCVDLS location do you use? (Please check all that apply)

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* 7. Please share any feedback or comments you may have about the facility that you use

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* 8. What do you anticipate your use of the NCVDLS to be in the next year? (Please check one box)

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* 9. Which NCVDLS service have you used? (Please check all that apply)

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* 10. Which NCVDLS service will you use in the future? (Please check all that apply)

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* 11. Please list additional service(s) or tests you would like us to offer:

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* 12. How do you send samples to us? (Please check all that apply)

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* 13. Would you like more information on our discounted, overnight FEDEX shipping in North Carolina (currently $10.00/5 lbs. overnight shipment)?  (Please check one box)

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* 14. Please check the box that best represents your experience with our lab: Phone calls are handled courteously and returned promptly

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* 15. Please check the box that best represents your experience with our lab: Inquiries (specimen, test, result, etc.) are answered to your satisfaction

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* 16. Please check the box that best represents your experience with our lab: The sample submission process is well defined and easy

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* 17. Please check the box that best represents your experience with our lab: Test results are supplied in a timely manner

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* 18. Please check the box that best represents your experience with our lab: You are notified when normal turnaround times are delayed

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* 19. Please check the box that best represents your experience with our lab: Reports and results are clear and easy to interpret

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* 20. Please check the box that best represents your experience with our lab: Reports are easy to access

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* 21. Please check the box that best represents your experience with our lab: You feel confident in the laboratory's results

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* 22. Please check the box that best represents your impression of our lab: You would recommend the NCVDLS to colleagues and friends

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* 23. What is your overall assessment of NCVDLS services? (Please check one box)

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* 24. Please share any additional comments you may have.  If you would like, share your name (optional):

 
 100% of survey complete.

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