Patient Satisfaction Survey

1.Your medication arrives within a 24 hour period.
2.Your shipment is packed in a safe manner.
3.Do you find the education material regarding your health condition from Next Step is informative?
4.The Next Step clinical staff is available to you 24 hours/ 7 days a week.
5.Next Step's clinical staff is helpful in maintaining my health condition.
6.Next Step's staff is knowledgeable on my health condition.
7.Next Step's clinical staff is accessible and easy to talk to.
8.Next Step Specialty Pharmacy's total performance exceeds my expectations.
9.I would recommend Next Step Specialty Pharmacy to a friend.
10.My prescription order is accurate.
11.My prescription label is accurate.
12.Next Step's clinical staff provides effective consultations.
13.Next Step's clinical staff provides you with a clear understanding of your plan of care.
14.My insurance provider/plan covers my needs.
15.Please provide any additional feedback or comments