Housing Association Tenant Survey

We're keen to support Housing Associations by offering them tenant insight about your interests in accessing training to improve life skills and employment opportunities.

The below survey should take no longer than 3 minutes to complete.

If you wish to be entered in to the draw to win a £250 Argos voucher, please be sure to complete the information in questions 21 and 22.

Note that your responses will be treated anonymously and you will not be indentified in reports.

You must be a minimum of 18 years of age to enter.

Question Title

* 1. If offered for free by your Housing Association, which of the following job-related training programs would you be most interested in? (check all that apply)

IT and Computer Skills (such as Microsoft Office)

Communication Skills

Courses to help you secure new employment

Sales Training Courses

Professional Courses (e.g., Project Management, Data Analysis)

Trade Skills (e.g., Plumbing, Electrical, Carpentry)

Management and Leadership Training

Customer Service Training

Other (please specify)

Question Title

* 2. What type of employment support services would be most beneficial to you? Choose up to 3

Resume and Cover Letter Writing Workshops

Interview Preparation

Job Search Assistance

Networking Events with Employers

Internship and Apprenticeship Opportunities

Career Coaching

Question Title

* 3. Which type of ONLINE training would you prefer?

Live events where you can ask the expert questions and learn.

Pre-recorded videos.

e-Learning.

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* 4. If it was offered by your Housing Association, how interested would you be in participating in online training courses provided by your Housing Association?

Very Interested

Interested

Neutral

Not Very Interested

Not Interested at All

Question Title

* 5. What barriers do you face in accessing training opportunities?

Lack of Time

Childcare Responsibilities

Transportation Issues

Financial Constraints

Lack of Information about Available Programs

Lack of access to internet

Other (please specify)

Question Title

* 6. Which of the following support services would help you the most in balancing training or job search with your personal life? Choose up to 3.

On-site Childcare Services

Flexible Training Schedules

Transportation Assistance

Financial Assistance for Training Programs

Online Learning Options

Peer Support Groups

Question Title

* 7. How would you prefer to receive information about training and employment opportunities? Choose up to 3.

SMS/Text Messages

Social Media

Community Bulletin Boards

Housing Association Website

In-Person Meetings or Workshops

Question Title

* 8. What time of day would be most convenient for you to participate in training programs or workshops?

Morning (9 AM - 12 PM)

Afternoon (12 PM - 3 PM)

Evening (3 PM - 6 PM)

Late Evening (6 PM - 9 PM)

Weekends

No Preference

Question Title

* 9. How important is it for your Housing Association to provide employment and training support services?

Extremely Important

Very Important

Moderately Important

Slightly Important

Not Important at All

Question Title

* 10. If offered access to online learning by your Housing Association, how would it benefit you? (select all that apply)

Secure my first job

Improve skills to secure better paid job

Help secure a job as currently unemployed

Help gain skills for the career I want

Give me the opportunity to change career

Question Title

* 11. How satisfied are you with the current employment and training support services provided by the Housing Association?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Not Aware of Any Services

Question Title

* 12. If offered unlimited access to training opportunities (online), how many hours per month would you invest in your self-development?

Up to 1 hour.

1 > 3 hours.

3 > 7 hours.

7 > 10 hours.

10 > 20 hours.

20 hours +

Question Title

* 13. If offered access to online learning by your Housing Association, how would your feelings towards the level of Customer Service provided to you be affected:

Improve significantly

Somewhat improve

Neither improve or worsen

Somewhat worsen

Worsen significantly

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* 14. How long have you been a Housing Association tenant?

Less than 1 year

1 - 3 years

3 - 8 years

8 - 14 years

15+ years

Question Title

* 15. How important is it that your Housing Association offer more mental wellness support, such as mental health first aid, online yoga, and relaxation classes?

Extremely important

Very important

Somewhat important

Not so important

Not at all important

Question Title

* 16. Which best describes you?

Shared home with children - employed

I live alone - employed

I live with other adults - employed

Shared home with children - unemployed

I live alone - unemployed

I live with other adults - unemployed

Question Title

* 17. How do you currently access the internet?

Mobile phone only (no home internet).

Mobile phone and home broadband.

Mobile phone and home computer with broadband.

I have no internet access at all.

Other (please specify)

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* 18. I am

Male

Female

Rather not say

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* 19. I am aged

18 > 25

25 > 34

35 > 44

45 > 54

55 > 64

65 > 74

75 +

Question Title

* 20. Please enter your full name.

Question Title

* 21. Please enter your email address to be entered in to the draw.

This survey will close 19th June 2024, with the draw for the winner being made on 21st June 2024. Only one entry per household.