2024-2025 Seaside Café Customer Satisfaction Survey

Welcome!!!

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This document may be reproduced upon request in an alternative format by contacting the County ADA Coordinator (772) 320-3131, the County Administration Office (772) 288-5400, Florida Relay 711, or by completing our accessibility feedback form at www.martin.fl.us/accessibility-feedback

Question Title

* 1. What was the purpose of your visit?

Eat Breakfast / Lunch

Beach Chair and Umbrella Rental

Birthday Party

Special Event

Company / Work Event

Family Outing

Fun Day at the Beach

Other (please specify)

Question Title

* 2. How did you purchase or register for your experience?

Online

By Phone

In Person/At Facility

At Event

N/A

Question Title

* 3. Please rate the following

	Excellent	Great	Average	Poor	Very Poor	N/A
Convenience/Accessibility of Facility, Program or Experience	Convenience/Accessibility of Facility, Program or Experience Excellent	Convenience/Accessibility of Facility, Program or Experience Great	Convenience/Accessibility of Facility, Program or Experience Average	Convenience/Accessibility of Facility, Program or Experience Poor	Convenience/Accessibility of Facility, Program or Experience Very Poor	Convenience/Accessibility of Facility, Program or Experience N/A
Affordability of your Experience	Affordability of your Experience Excellent	Affordability of your Experience Great	Affordability of your Experience Average	Affordability of your Experience Poor	Affordability of your Experience Very Poor	Affordability of your Experience N/A
Professionalism of Staff	Professionalism of Staff Excellent	Professionalism of Staff Great	Professionalism of Staff Average	Professionalism of Staff Poor	Professionalism of Staff Very Poor	Professionalism of Staff N/A
Communication with Staff	Communication with Staff Excellent	Communication with Staff Great	Communication with Staff Average	Communication with Staff Poor	Communication with Staff Very Poor	Communication with Staff N/A
Cleanliness of Area/Facility	Cleanliness of Area/Facility Excellent	Cleanliness of Area/Facility Great	Cleanliness of Area/Facility Average	Cleanliness of Area/Facility Poor	Cleanliness of Area/Facility Very Poor	Cleanliness of Area/Facility N/A
Response Time of Staff	Response Time of Staff Excellent	Response Time of Staff Great	Response Time of Staff Average	Response Time of Staff Poor	Response Time of Staff Very Poor	Response Time of Staff N/A
Safety and Security of Area/Facility	Safety and Security of Area/Facility Excellent	Safety and Security of Area/Facility Great	Safety and Security of Area/Facility Average	Safety and Security of Area/Facility Poor	Safety and Security of Area/Facility Very Poor	Safety and Security of Area/Facility N/A
Clarity of Forms and Procedures	Clarity of Forms and Procedures Excellent	Clarity of Forms and Procedures Great	Clarity of Forms and Procedures Average	Clarity of Forms and Procedures Poor	Clarity of Forms and Procedures Very Poor	Clarity of Forms and Procedures N/A
Overall Experience	Overall Experience Excellent	Overall Experience Great	Overall Experience Average	Overall Experience Poor	Overall Experience Very Poor	Overall Experience N/A

If you've rated an item average, poor or very poor, please specify the reason for your response.

Question Title

* 4. If you purchased food or beverage during your visit, please rate the following:

	Excellent	Great	Average	Poor	Very Poor	N/A
Freshness	Freshness Excellent	Freshness Great	Freshness Average	Freshness Poor	Freshness Very Poor	Freshness N/A
Affordability	Affordability Excellent	Affordability Great	Affordability Average	Affordability Poor	Affordability Very Poor	Affordability N/A
Variety/Selection	Variety/Selection Excellent	Variety/Selection Great	Variety/Selection Average	Variety/Selection Poor	Variety/Selection Very Poor	Variety/Selection N/A
Presentation	Presentation Excellent	Presentation Great	Presentation Average	Presentation Poor	Presentation Very Poor	Presentation N/A
Wait Time	Wait Time Excellent	Wait Time Great	Wait Time Average	Wait Time Poor	Wait Time Very Poor	Wait Time N/A

If you've rated an item average, poor or very poor, please specify the reason for your response

Question Title

* 5. How likely are you to recommend this facility / experience?

Extremely Likely

Very Likely

Likely

Not Very Likely

Will Not Recommend

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* 6. Please provide any additional feedback or suggestions regarding your experience so that we may make your future visits more memorable.

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* 7. How did you hear about Seaside Café?

Social Media (Facebook, Instagram, Twitter, etc.)

Email Newsletter

Newspaper

Martin County Website

Friend/Family

Yelp

Staff

Trip Advisor

Google Search

Special Event

Flyer/Brochure

Other (please specify)