New Donor Survey Question Title * 1. How did you make your appointment? Phone Our website Email Question Title * 2. My appointment started on time as expected. Yes No If not, please explain. Question Title * 3. How close do you live to the StemExpress Collection Center? Within 5 miles Within 10 miles Within 15 miles I live more than 20 miles away Question Title * 4. How did you get to the StemExpress Collection Center? Public transportation I have my own car I utilized a rideshare program like Uber or Lyft I walked or rode a bike Other Question Title * 5. The StemExpress staff was courteous, friendly and professional. Disagree Neutral Agree Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 6. The StemExpress facility was clean, organized and neat. Disagree Neutral Agree Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 7. The StemExpress staff informed me about how my donation will help advance medical research and will be used to find new treatments for various diseases. Yes No I don’t recall Question Title * 8. How would you rate the overall experience? Very Unsatisfied Unsatisfied Neutral Satisfied Very satisfied Question Title * 9. The StemExpress staff informed me about the Refer 3 program. If I refer three donors to StemExpress, I will receive a $25 gift card. Yes No I don’t recall Question Title * 10. In your own words, describe your overall experience with StemExpress. Question Title * 11. Do you have any additional comments or feedback to share with us? Submit Answers
