Sancert Customer Feedback 2023

General

Question Title

* 1. Please indicate YES, NO or Not Applicable (N/A) for the following:

	YES	NO	N/A
1. Was your organisation given adequate notice of the audit dates?	1. Was your organisation given adequate notice of the audit dates? YES	1. Was your organisation given adequate notice of the audit dates? NO	1. Was your organisation given adequate notice of the audit dates? N/A
2. Did you receive an audit plan within an acceptable time frame before the audit?	2. Did you receive an audit plan within an acceptable time frame before the audit? YES	2. Did you receive an audit plan within an acceptable time frame before the audit? NO	2. Did you receive an audit plan within an acceptable time frame before the audit? N/A
3. Was the audit conducted in a positive manner?	3. Was the audit conducted in a positive manner? YES	3. Was the audit conducted in a positive manner? NO	3. Was the audit conducted in a positive manner? N/A
4. Did you find that the auditors could add value to your system?	4. Did you find that the auditors could add value to your system? YES	4. Did you find that the auditors could add value to your system? NO	4. Did you find that the auditors could add value to your system? N/A
5. Were all deviations found adequately explained?	5. Were all deviations found adequately explained? YES	5. Were all deviations found adequately explained? NO	5. Were all deviations found adequately explained? N/A
6. Do you feel that you get value for money in terms of Sancert's prices?	6. Do you feel that you get value for money in terms of Sancert's prices? YES	6. Do you feel that you get value for money in terms of Sancert's prices? NO	6. Do you feel that you get value for money in terms of Sancert's prices? N/A
7. Has Sancert maintained impartiality? (E.g the auditors assigned to you are not your consultants as well)	7. Has Sancert maintained impartiality? (E.g the auditors assigned to you are not your consultants as well) YES	7. Has Sancert maintained impartiality? (E.g the auditors assigned to you are not your consultants as well) NO	7. Has Sancert maintained impartiality? (E.g the auditors assigned to you are not your consultants as well) N/A