SSDA Member Feedback Survey, March 2024

The SSDA is a member-led network.

Every March we take stock of where we are as a network, listening to our members on how we're doing.

So we invite you to take a few moments to complete this short survey, giving your feedback on how you feel the SSDA is doing.

Question Title

* 1. Name

Question Title

* 2. Organisation

Question Title

* 3. Email

Question Title

* 4. Are you a member of the SSDA?:

Yes – Bespoke (£1k)

Yes – Partner (£400)

Yes – Core (£85)

Yes – Basic (free)

Yes – Not sure what type

No – but might be interested

No – and not interested

Question Title

* 5. What sort of organisation are you?:

Large hotel (over 12 beds)

Small hotel (under 12 beds)

B&B

Self-catering

Visitor attraction

Group of businesses/organisations

Community Group

Activity provider

Supplier

Other (please specify)

Question Title

* 6. How useful has the SSDA been to you/your business/organisation over the last 12 months?:

Very useful

Quite useful

Not very useful

Not useful at all

Comments

Question Title

* 7. What is the most useful thing the SSDA has done for you over the last 12 months?:

Question Title

* 8. Do you feel the SSDA has been listening to you and other businesses across the region in the last 12 months?

Yes, a lot

Yes, a little

Not much

Not at all

Comment

Question Title

* 9. What three separate words describe what you feel the SSDA has been like over the last 12 months?

Question Title

* 10. What do you think of the below SSDA areas of activity in the last 12 months (if you wish to, please use the comments box to suggest how we could improve):

	Excellent	Very Good	Quite Good	Not Very Good	Poor	Very poor	Don't know
‘Scotland Starts Here’ website	‘Scotland Starts Here’ website Excellent	‘Scotland Starts Here’ website Very Good	‘Scotland Starts Here’ website Quite Good	‘Scotland Starts Here’ website Not Very Good	‘Scotland Starts Here’ website Poor	‘Scotland Starts Here’ website Very poor	‘Scotland Starts Here’ website Don't know
‘Scotland Starts Here’ App	‘Scotland Starts Here’ App Excellent	‘Scotland Starts Here’ App Very Good	‘Scotland Starts Here’ App Quite Good	‘Scotland Starts Here’ App Not Very Good	‘Scotland Starts Here’ App Poor	‘Scotland Starts Here’ App Very poor	‘Scotland Starts Here’ App Don't know
‘Scotland Starts Here’ social media	‘Scotland Starts Here’ social media Excellent	‘Scotland Starts Here’ social media Very Good	‘Scotland Starts Here’ social media Quite Good	‘Scotland Starts Here’ social media Not Very Good	‘Scotland Starts Here’ social media Poor	‘Scotland Starts Here’ social media Very poor	‘Scotland Starts Here’ social media Don't know
Seasonality marketing campaign	Seasonality marketing campaign Excellent	Seasonality marketing campaign Very Good	Seasonality marketing campaign Quite Good	Seasonality marketing campaign Not Very Good	Seasonality marketing campaign Poor	Seasonality marketing campaign Very poor	Seasonality marketing campaign Don't know
SSDA (B2B) website	SSDA (B2B) website Excellent	SSDA (B2B) website Very Good	SSDA (B2B) website Quite Good	SSDA (B2B) website Not Very Good	SSDA (B2B) website Poor	SSDA (B2B) website Very poor	SSDA (B2B) website Don't know
Email newsletters	Email newsletters Excellent	Email newsletters Very Good	Email newsletters Quite Good	Email newsletters Not Very Good	Email newsletters Poor	Email newsletters Very poor	Email newsletters Don't know
Media/influencer engagement	Media/influencer engagement Excellent	Media/influencer engagement Very Good	Media/influencer engagement Quite Good	Media/influencer engagement Not Very Good	Media/influencer engagement Poor	Media/influencer engagement Very poor	Media/influencer engagement Don't know
Annual Conference	Annual Conference Excellent	Annual Conference Very Good	Annual Conference Quite Good	Annual Conference Not Very Good	Annual Conference Poor	Annual Conference Very poor	Annual Conference Don't know
Locally Led Destination Development	Locally Led Destination Development Excellent	Locally Led Destination Development Very Good	Locally Led Destination Development Quite Good	Locally Led Destination Development Not Very Good	Locally Led Destination Development Poor	Locally Led Destination Development Very poor	Locally Led Destination Development Don't know
Responsible Tourism Strategy	Responsible Tourism Strategy Excellent	Responsible Tourism Strategy Very Good	Responsible Tourism Strategy Quite Good	Responsible Tourism Strategy Not Very Good	Responsible Tourism Strategy Poor	Responsible Tourism Strategy Very poor	Responsible Tourism Strategy Don't know
South of Scotland Thistle Awards	South of Scotland Thistle Awards Excellent	South of Scotland Thistle Awards Very Good	South of Scotland Thistle Awards Quite Good	South of Scotland Thistle Awards Not Very Good	South of Scotland Thistle Awards Poor	South of Scotland Thistle Awards Very poor	South of Scotland Thistle Awards Don't know
Travel Trade training & engagement	Travel Trade training & engagement Excellent	Travel Trade training & engagement Very Good	Travel Trade training & engagement Quite Good	Travel Trade training & engagement Not Very Good	Travel Trade training & engagement Poor	Travel Trade training & engagement Very poor	Travel Trade training & engagement Don't know
Winter Webinars	Winter Webinars Excellent	Winter Webinars Very Good	Winter Webinars Quite Good	Winter Webinars Not Very Good	Winter Webinars Poor	Winter Webinars Very poor	Winter Webinars Don't know

Question Title

* 11. Have you tried to contact the SSDA in the last 12 months?:

Yes, they were very helpful

Yes, but I didn’t feel it helped

I tried but they were unresponsive/unhelpful

Comment

Question Title

* 12. How optimistic are you that the SSDA will be of use in the NEXT 12 months?

Very

A bit

Not much

Not at all

Comment

SSDA Member Feedback Survey, March 2024

Question Title

* 1. Name

Question Title

* 2. Organisation

Question Title

* 3. Email

Question Title

* 4. Are you a member of the SSDA?:

Question Title

* 5. What sort of organisation are you?:

Question Title

* 6. How useful has the SSDA been to you/your business/organisation over the last 12 months?:

Question Title

* 7. What is the most useful thing the SSDA has done for you over the last 12 months?:

Question Title

* 8. Do you feel the SSDA has been listening to you and other businesses across the region in the last 12 months?

Question Title

* 9. What three separate words describe what you feel the SSDA has been like over the last 12 months?

Question Title

* 10. What do you think of the below SSDA areas of activity in the last 12 months (if you wish to, please use the comments box to suggest how we could improve):

Question Title

* 11. Have you tried to contact the SSDA in the last 12 months?:

Question Title

* 12. How optimistic are you that the SSDA will be of use in the NEXT 12 months?

Question Title

* 13. What one thing would you change about the SSDA in the coming 12 months?

Question Title

* 14. Any final comments