New Phone System Survey

Question Title

* 1. Please identify the group you belong to:

Member of the public

Optometry student

Optometrist practicing in Ontario

Optometrist from another jurisdiction

Internationally trained optometrist

Question Title

* 2. How would you rate your overall satisfaction with the new phone system?

Very dissatisfied

Dissatisfied

Fairly satisfied

Satisfied

Very satisfied

Very dissatisfied

Dissatisfied

Fairly satisfied

Satisfied

Very satisfied

Question Title

* 3. How would you rate the overall audio quality of the call?

Very poor

Poor

Okay

Good

Excellent

Very poor

Poor

Okay

Good

Excellent

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* 4. Please select the type of audio issue you experienced, if any:

Difficult to understand

Background noise

Too fast

None

Other (please specify)

Question Title

* 5. Let us know what you thought of the following features:

	Yes	Somewhat	No	Not Applicable
Was the phone system easy to navigate?	Was the phone system easy to navigate? Yes	Was the phone system easy to navigate? Somewhat	Was the phone system easy to navigate? No	Was the phone system easy to navigate? Not Applicable
Did the phone system provide you with the information you were looking for?	Did the phone system provide you with the information you were looking for? Yes	Did the phone system provide you with the information you were looking for? Somewhat	Did the phone system provide you with the information you were looking for? No	Did the phone system provide you with the information you were looking for? Not Applicable
Were the messages that prompted you to visit the website easy to follow?	Were the messages that prompted you to visit the website easy to follow? Yes	Were the messages that prompted you to visit the website easy to follow? Somewhat	Were the messages that prompted you to visit the website easy to follow? No	Were the messages that prompted you to visit the website easy to follow? Not Applicable
If you visited the website, was the website easy to navigate?	If you visited the website, was the website easy to navigate? Yes	If you visited the website, was the website easy to navigate? Somewhat	If you visited the website, was the website easy to navigate? No	If you visited the website, was the website easy to navigate? Not Applicable

Question Title

* 1. Please identify the group you belong to:

Question Title

* 2. How would you rate your overall satisfaction with the new phone system?

Question Title

* 3. How would you rate the overall audio quality of the call?

Question Title

* 4. Please select the type of audio issue you experienced, if any:

Question Title

* 5. Let us know what you thought of the following features:

Question Title

* 6. Additional comments (e.g., what went well, how can we improve)