How was your Telehealth appointment?
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1.
My headspace telehealth appointment was:
(Required.)
via phone
via video
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2.
Have you had an in-person appointment with headspace?
(Required.)
Yes
No
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3.
I felt the quality of my telehealth appointment was the same as if it was an in-person appointment?
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Never attended an in-person appointment
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4.
The telehealth (video or phone) appointment was more convenient than having to come into the headspace centre
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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5.
I felt well prepared for the telehealth appointment (e.g. the headspace team prepared me and I knew what to expect).
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
I had a safe and private space to talk (i.e. at home) during the telehealth appointment
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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7.
I would recommend headspace telehealth appointments to a friend or family member?
(Required.)
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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8.
I would be willing to participate in another telehealth appointment with headspace
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
If you were to choose between telehealth and in-person appointments, which would you prefer?
Telehealth Video
Telehealth Phone
In-person
No preference
10.
How could we improve our telehealth services?