The Lemonade of COVID-19

The COVID-19 pandemic caused many uncomfortable feelings: fear, economic and financial worries, health concerns, depression, anxiety, isolation. The veterinary industry has had to be nimble on its feet and adapt frequently to an ever-changing landscape amidst a flood of patients. And yet, the last year brought about some changes in how we run our veterinary hospitals that might actually be... good! We want to hear from you on what positive changes occurred in your veterinary job over the past year and which of those are here to stay.

Who we are: This short, less than 10-minute survey is brought to you by the Power of Ten. The Power of Ten is a group of motivated Washington veterinarians learning together over the course of a year, thanks to a WSVMA initiative designed to help recent graduates develop foundational skills in leadership, communication and business.
1.What changes has your practice implanted during COVID-19 to improve workflow, safety, and/or team morale? Check all that apply
2.For each change that is marked rank how well it has worked on a scale of 0 to 10. 0= not worked well/difficult to implement, 5= neutral, 10 = worked well
1
2
3
4
5
6
7
8
9
10
Curbside service only
Mixed curbside/regular service
Utilizing online or emailed forms for check-in
Contactless pay
New cleaning protocols
All staff wearing masks inside the building
Temperature checks before entering the building
Daily staff questionnaires (fever, symptoms, etc.)
New illness protocols (don’t come to work with respiratory symptoms, etc.)
Implementing a phone tree to reduce phone calls
Encouraging the use of your online pharmacy
Started utilizing a text service (Weave, ZipWhip, etc.)
Video calls with owners
Teletriage (PetTriage, etc.)
Telemedicine (video or phone call within an existing VCPR, using standard phone line, FaceTime, DoxyMe, or dedicated apps like Televet or PetTriage)
3.Which changes, if any, is your practice intending to keep long term after COVID-19?
4.Please list the name(s) of any new technologies or services you have implemented since the pandemic began (Petriage, Weave, Doxyme, etc.):
5.Has anyone in your clinic tested positive for COVID-19?
6.If anyone in your clinic tested positive for COVID-19, did this change any of your priorities or protocols?
7.If you answered yes to #6, please explain
8.When will you feel comfortable with your practice letting clients back into the building on a regular basis?
9.When do you anticipate clients will be allowed back in your practice?
10.What year did you graduate veterinary school?
11.Which category of the following best describes your employment status? (Please check only ONE)
12.How many doctors are currently in your clinic?
13.Which category best describes your service in the veterinary medical profession? (Please check only ONE)
14.Please indicate in which area of the state you’re located:
15.How would you describe the location of your primary practice? – Make boxes to check
16.What is your age?
17.What is your gender?
18.Please leave any other comments, if desired:
19.Can we contact you for further information?
20.If yes: contact info (name, email, phone number)
Current Progress,
0 of 20 answered