Roseland Customer Satisfaction Survey We are continually focused on improving your experience Roseland. Please take a few minutes to provide feedback of our golf facilities to help us better serve our patrons.The information on this form is collected under the authority of the Municipal Act. The information will only be used to improve the City of Windsor’s commitment to customer service. Questions about this collection may be made to David Deluzio, General Manager, Roseland Golf and Curling Club at DDeluzio@citywindsor.ca. Question Title * 1. I am a resident of: Windsor Lasalle Lakeshore Amherstburg Tecumseh Essex Kingsville Leamington Pelee Island Other: Question Title * 2. How many rounds do you play at Roseland per season? 1-5 5-10 11-15 16-20 20+ Question Title * 3. What is your preferred method to book your tee time at Roseland. Online (Tee-on) Phone Reservations In-person reservation Question Title * 4. How would you rate your overall experience at Roseland? Exceeds Expectations Very Satisfied Satisfied Moderately disappointed Extremely disappointed Question Title * 5. How would you rate quality and condition of the Roseland Course conditions? Exceeds Expectations Very Satisfied Satisfied Moderately disappointed Extremely disappointed Question Title * 6. How satisfied are you with the customer service provided by the pro shop staff? Exceeds Expectations Very Satisfied Satisfied Moderately disappointed Extremely disappointed Question Title * 7. How satisfied are you with the pro shop staff answering the phone? Exceeds Expectations Very Satisfied Satisfied Moderately disappointed Extremely disappointed Question Title * 8. Do you feel the Roseland golf course provides good value for your money? Exceptional Value Satisfied Poor Value Question Title * 9. How satisfied are you with the service provided by the halfway hut staff? Exceeds Expectations Very Satisfied Satisfied Moderately disappointed Extremely disappointed Question Title * 10. How satisfied are you with the service provided by the beverage cart staff? Exceeds Expectations Very Satisfied Satisfied Moderately disappointed Extremely disappointed Question Title * 11. Do you have any additional comments or suggestions regarding Roseland customer service and your experience at Roseland that you would like to share? Next