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1. What is your company's primary business?

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2. What is your company's primary retail segment?

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3. What was your organization’s annual revenue in the last fiscal year?

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4. What is your job title?

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5. What is your core business function?

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6. Approximately how many internal resources/people do you currently have doing business analytics in your organization?

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7. Approximately what percentage of your organization's total technology (IT) budget was allocated to investments in BI/analytics (hardware, software and services/resources) last year (2019) and what do you expect it to be in three years in 2023?

  <5% 5%-9.9% 10% - 14.99% 15% - 19.99% 20% - 24.99% 25% - 29.99% 30% - 34.99% 35% - 39.99% 40% - 44.99% 45%+
FY: 2019
FY: 2023

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8. Who IS responsible for executing business analytics in your organization?

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9. Who SHOULD ideally be responsible for executing business analytics in your organization?

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10. Compared to your competitors, how would you rate yourself against the following parameters? 

  Significantly better than our competitors Better than our competitors At par with our competitors Lagging our competitors Significantly lagging our competitors
Analytics Strategy
Data Management
Data Quality
Analytics Tools
Analytics Skills/Personnel

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11. Compared to the industry leading retail companies (Walmart, Amazon, Kroger, etc.) how would you rate your organization against the following parameters?

  Significantly better Better At par  Lagging Significantly lagging
Analytics Strategy
Data Management
Data Quality
Analytics Tools
Analytics Skills/Personnel

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12. In light of the COVID-19 health crisis, what are the top-3 analysis areas of focus for your company over the next year?

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13. Select the top 3 challenges that prevent your organization from leveraging analytics more strategically.

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14. Which of the following best describes the most prevalent level of maturity of analytics in the following areas in your organization?

  Basic Departmental Analytics (Ad Hoc Reporting of Information) Basic Enterprise Reporting (After-the-Fact Information Reporting) Basic Analytics (After-the-Fact Trends and Analysis) Investigative Analytics (Correlation/Causal Analysis, Forecasting Techniques) Predictive Analytics (Predictive Modelling, Optimization Algorithms)
Demand Forecasting
Assortment Planning
Space Planning
Pricing & Promotions
Inventory Management
Replenishment
Transportation/Logistics
Workforce
Omnichannel/Digital Commerce
Social Media
Consumer Insights (Profiling/Analysis)
Category Management
Promotional Effectiveness
Marketing Spend
Personalization
In-Store Analytics

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15. On average, what best describes how often you share the following data with your consumer goods suppliers?

  Don’t Share This Data No Set Cadence (Ad-Hoc Sharing) Yearly Quarterly Monthly Weekly Daily Multiple times a day
POS Transaction Data
Loyalty or CRM Data
Online Sales Data
Online Customer Behavior Data
Pricing Data
Promotions Performance

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16. Are you charging manufacturers for the data (as a distinct cost)?

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17. Do you have changes planned for any of the following software within the coming 12 months?

  Add Software for the First Time Upgrades Planned to Existing System Change to a New Supplier No Changes Planned
Data Visualization/Dashboards
Big Data Analytics Tools
Enterprise BI & Reporting tools
Data Warehouse/Storage
Data Security
Master Data Management
Mobile Business Intelligence
Web/Online Analytics
Social Media Analytics
In-store analytics
Customer Personalization
Software-as-a-Service BI Tool

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18. Which of the following uses of artificial intelligence and/or machine learning are being leveraged in your organization?

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19. Which statement about internal data alignment is most accurate within your organization?

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20. What of the following is the primary method your organization is using to address its need for additional analytics resources?

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21. How has the use of your analytics resources changed as a result of the COVID-19 pandemic?

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22. Can RIS/CGT attribute your response to the previous open-ended question as a direct quote within our reporting? (If answered no, quotes will be attributed to anonymous respondents.)

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23. Please provide your company e-mail address. This will just be used to confirm you are a qualified retailer. Your participation in this survey is 100% confidential.

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