Welcome to the Ready.gov Customer Satisfaction Survey OMB Control No. 1601-0014.Expires: 04/30/2018. Thank you for providing feedback to help us continue to improve our website.Questions with an asterisk (*) are required. Question Title * 1. How would you rate your overall experience today? Outstanding Above Average Average Below Average Poor Question Title * 2. What information were you looking for today? Contact information Disaster assistance: applying, checking my status, or learning more about assistance Disaster declarations Disasters (specifically, types of disasters) Email, RSS feeds, or subscription services Employment or contracting opportunities Exercises Flood insurance Flood maps Forms or publications Grants Information about FEMA News Photographs Preparing for a disaster Recovering from a disaster Training Video Other Question Title * 3. Were you able to complete the purpose of your visit? Yes No Question Title * 4. If you answered "No" to question 3, please select the option that best describes your difficulty. Bad link Content wasn't easy to understand Error on page Multimedia/technical problem Outdated information Other Question Title * 5. Would you still return to this website if you could get this information or service from another source? Yes No Question Title * 6. Will you recommend this website to a friend or colleague? Yes No Question Title * 7. Which one of the following best describes you? Business, organization, non-profit, contractor, or vendor Disaster Survivor Emergency Managers and Personnel First Responder Government Official or Employee Home (Property) Owner Insurance Agent Job Seeker Media Student or Educator Other Question Title * 8. How was your experience finding your way around (navigating) Ready.gov today? Encountered no difficulties Had technical difficulties (e.g. error messages, broken links) Links did not take me where I expected Links/labels are difficult to understand, they are not intuitive Navigated to general area but couldn't find the specific content needed Too many links or navigational choices Would often feel lost, not know where I was Other Question Title * 9. How was your experience using our site search? Did not use search bar today Encountered no difficulties I was not sure what words to use in my search Results were not helpful Results were not relevant to my search terms or needs Results were too similar/redundant Returned not enough or no results Returned too many results Other Thank you for your feedback. Please visit the Ready.gov Contact Us page if you would like to provide additional feedback. We thank you for your time. Paperwork Reduction Act The public reporting burden to complete this information collection is estimated at 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collected information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number and expiration date. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to DHS/FEMA, fema-new-media@fema.dhs.gov, ATTN: PRA 1601-0014. Done