Shipyard Services Feedback
*
1.
Which IGY location did you use for IGY Shipyard Services
(Required.)
IGY Sète Marina - South of France
Yacht Club Isle de Sol - St. Maarten
2.
Overall, how satisfied or dissatisfied are you with the overall experience of using IGY Shipyard marina services?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
*
3.
On a scale of 0 to 10,
How likely is it that you would recommend our shipyard marina services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
4.
Did the marina facilities and amenities meet your expectation?
Yes
No
Comment
5.
Were there any specific features or services that stood out to you?
6.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
7.
Were your inquiries and requests handled promptly and effectively?
Yes
No
8.
Were the berthing and docking processes smooth and well-organized?
Yes
No
9.
Were there any challenges or issues encountered during the berthing process?
10.
Did you feel that the marina provided a secure and safe environment for your vessel?
Yes
No
11.
Were safety protocols and measures adequately communicated and observed?
Yes
No
12.
Were you satisfied with the communication channels and updates provided by the marina?
Yes
No
13.
Are there any specific areas where you believe we could improve our services?
14.
Do you have any suggestions for enhancements or additional services?
15.
Do you have any other comments, questions, or concerns?
