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* 1. CARS program most recently visited

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* 2. I am treated with dignity, sensitivity and respect by staff members

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* 3. CARS respects my personal safety

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* 4. Staff members demonstrate a professional commitment to the values they teach in the program

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* 5. I understand what goals I need to reach before I can successfully complete the program

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* 6. Overall my experience with CARS has been positive

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