Question Title

* 1. Details

Question Title

* 2. Are you a Member of RYCV or Non member?

Question Title

* 3. I received helpful, proactive service when organising my booking. *Please rate on scale 1=Strongly Disagree, 5=Strongly Agree.

  1 2 3 4 5
Satifaction

Question Title

* 4. Were you happy with the delivery and lift time? Was it on schedule or were you kept informed of unexpected delays?

Question Title

* 5. My boat was returned in the same/or better state of cleanliness than before lifting? *Please rate on scale 1=Strongly Disagree, 5=Strongly Agree.

  1 2 3 4 5
Satisfaction

Question Title

* 6. Communication with yard and office staff was good? *Please rate on scale 1=Strongly Disagree, 5=Strongly Agree.

  1 2 3 4 5
Satifaction

Question Title

* 7. Did you engage the club staff to provide other services? E.g. prop speed, Anti Foul

Question Title

* 8. If you answered yes to the above, please answer the following two questions. The work carried out by the club was performed to my satisfaction. *Please rate on scale 1=Strongly Disagree, 5=Strongly Agree.

  1 2 3 4 5
Satisfaction

Question Title

* 9. What was the work provided?

Question Title

* 10. In the future, I intend to use RYCV yard to service my boat?

Question Title

* 11. Do you have any comments you wish to make? Please type in the space below.

T