The Cost of Rent 2024/25

GET YOUR VOICE HEARD HERE…

If you'd like this survey in any other format, medium or language, please ask ateb 01437 763688.

Every year, we need to find out from you whether you feel that the rent we charge is value for money.

Results from the survey will be shared and considered by the ateb Board when setting rent levels to be charged from April 2025.

THIS SURVEY WILL BE OPEN UNTIL 09:00, 11/11/24

The results will be available in November 2024.

This is a chance to tell us how you feel...

And remember to take part in the £100 prize draw at the end!

Question Title

1. How satisfied or dissatisfied are you that your rent provides value for money?

Very satisfied

Fairly satisfied

Neither satisfied nor dissatisfied

Fairly dissatisfied

Very dissatisfied

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2. How satisfied or dissatisfied are you that your service charges provide value for money?

Very satisfied

Fairly satisfied

Neither satisfied nor dissatisfied

Fairly dissatisfied

Very dissatisfied

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3. How do you pay your rent?

Self-payer

Housing Benefit

Universal Credit

Combination of self & benefits

Other (please specify)

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4. Any further comments on the price of rent or service charges?

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5. To make sure we are hearing from a wide range of our customers, please can you confirm what age group you fit into (Optional):

(ateb may be required to share this anonymous data with Welsh Government as part of their equality, diversity and inclusion standards. By entering information here, you are agreeing to allow ateb to share this data with Welsh Government.)

15 or under

16 – 24

25 – 34

35 – 44

45 - 54

55 – 64

65-74

75+ years

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6. If a member of staff is running this survey with you, please write the staff member's name here. If not, please leave blank:

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7. If you would like to enter our prize draw for the chance of winning £100 worth of on-line vouchers, please provide your name, the first line of your address & phone number here: (We will use this information only for the purposes of competing in the prize draw &/or aiming to resolve any issues that have been brought to our attention through this survey & will be destroyed within 4 months). We will contact the winner during the week of 10/12/24.

RESULTS: To see what this survey revealed, you are very welcome to attend our on-line Survey Planning Group on Tuesday December the 10th 2024, from 10:00 until 11:00. Please contact Ali Evans 01437 774766 / 07500 446611 / engage@atebgroup.co.uk for a link to this group session, or for an alternative copy of the results.

The full report showing the results of this survey will be available on our website in December 2024, on the Getting Involved page.

This survey will close at 09:00, 11/11/24

YOUR OPINION COUNTS – THANK YOU FOR TALKING WITH ATEB