Client Survey

Question Title

* 1. How would you describe your gender?

Female

Male

Prefer not to answer

Other (please specify)

Question Title

* 2. How would you identify yourself? (Choose only what applies to you)

Aboriginal or Torres Strait Islander

Non-Aboriginal or Torres Strait Islander

Prefer not to say

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* 3. What is your age?

Under 18

18-24 years old

25-34 years old

35-44 years old

45-54 years old

over 55 years

Prefer not to say

Question Title

* 4. Do you know about all the healthcare services we offer?

Extremely familiar

Very familiar

Somewhat familiar

Not so familiar

Not at all familiar

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* 5. How long did you wait past appointment time to meet the doctor?

0-15 minutes

15-30 minutes

30-60 minutes

More than an hour

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* 6. How satisfied were you with the time you had to wait to get an appointment and the length of time you waited in the waiting room?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 7. In your last visit to Yadu Health Clinic, which of the following statements best applies to you (Select all that apply)

Felt welcome upon arrival

Satisfied with the level of privacy kept whilst in waiting room

Satisfied with the level of professionalism in our staff

Satisfied with time that the doctor spent with you

Satisfied with the clinician knowledge on your medical history and other previous medical advice

Satisfied with the level of attention given towards your concerns

Clinicians treated you respectfully and made you feel comfortable

Satisfied that your medical records are kept confidential and private

I understood the information given to me during my appointment

Information was provided to me about how to prevent illness and have a healthier life

I was satisfied with the overall quality of service received

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* 8. Were you informed on how to take the medicines and about side effects of the medicines prescribed to you?

Extremely familiar

Very familiar

Somewhat familiar

Not so familiar

Not at all familiar

Question Title

* 9. Considering your experience with our medical services, how likely would you recommend us to a family member or friend?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Client Survey

Yadu Health Client Survey

Question Title

* 1. How would you describe your gender?

Question Title

* 2. How would you identify yourself? (Choose only what applies to you)

Question Title

* 3. What is your age?

Question Title

* 4. Do you know about all the healthcare services we offer?

Question Title

* 5. How long did you wait past appointment time to meet the doctor?

Question Title

* 6. How satisfied were you with the time you had to wait to get an appointment and the length of time you waited in the waiting room?

Question Title

* 7. In your last visit to Yadu Health Clinic, which of the following statements best applies to you (Select all that apply)

Question Title

* 8. Were you informed on how to take the medicines and about side effects of the medicines prescribed to you?

Question Title

* 9. Considering your experience with our medical services, how likely would you recommend us to a family member or friend?

Question Title

* 10. Do you have any additional feedback to share with our team?