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2024 Trade ACE User Satisfaction Survey |
OMB-No.: 1651-0136
Paper Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date of 7/30/2027. The control number for this collection is 1651-0136. This collection is voluntary. The estimated average time to complete this survey is 5 minutes. If you have any comments regarding the burden estimate, you can write to U.S. Customs and Border Protection, Office of Regulations and Ruling, 90 K Street, NE, Washington, DC 20229.
Thank you for taking the time to respond to this survey. The Trade Transformation Office appreciates your feedback on your satisfaction with the features and processes that are available in the Automated Commercial Environment (ACE). Your response is VOLUNTARY and completely anonymous. Do not enter any personal identifiable information (PII) about yourself or others. DHS defines personally identifiable information or PII as any information that permits the identity of an individual to be directly or indirectly inferred, including any information that is linked or linkable to that individual, regardless of whether the individual is a U.S. citizen, lawful permanent resident, visitor to the U.S., or employee or contractor to the Department.
If you have any general questions about this survey, your responses, or ACE, please send an email to: TTO.Outcomes@cbp.dhs.gov