Screen Reader Mode Icon

Question Title

* 1. For which type of document did you apply?  (Select all that apply)

Question Title

* 2. Did you work directly with the USCG National Vessel Documentation Center (NVDC), or use a third party service?  Check out NVDC's website at:  www.uscg.mil/nvdc 

Question Title

* 3. How much did you pay for this service?  Enter response in whole numbers (without $).  Check NVDC’s Fee Schedule at www.uscg.mil/nvdc

Question Title

* 4. How did you submit your application to the NVDC? (Select one)

Question Title

* 5. How likely are you to you to utilize the same method of submission in the future?

Question Title

* 6. Please rate your experience with NVDC's application process.  Suggestions for improvement are welcome below!   

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
NVDC's website was easy to navigate.
I was able to find the information and instructions I needed on NVDC’s website.
I was able to submit a complete application package to NVDC on the first attempt.
I was kept sufficiently informed as to the processing status of my application.
The time to process my application and issue my Document and/or related Instruments met my expectations.  
The Document and/or related Instruments I received were accurate.
The overall service I received met my expectations.

Question Title

* 7. NVDC’s customer service representative I spoke to by phone was (select all that apply):

Question Title

* 8. NVDC’s customer service representative I interacted with via e-mail (webmaster) was (select all that apply):

Question Title

* 9. Would you like to provide any additional feedback? Official Number and/or contact information is required in order to research issues/respond to inquiries.

0 of 9 answered
 

T