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Provider
Feedback Questionnaire on the Regulatory On-site/Investigation Process
This questionnaire includes open-ended questions and scale response questions.
To answer the scale response questions, please read each statement and select the response that best matches your opinion. Your choices range from:
1= Strongly Disagree......6= Strongly Agree
It should take you no more than 10 minutes to complete the questionnaire.
1.
What type of facility/agency are you? (Provider type)
Clinical Lab Services (CLIA)
Comprehensive Outpatient Rehab (CORF)
Dialysis Center (ESRD)
Home Health Agency
Hospice Agency/Residence
Hospital
Psychiatric Hospital
Long Term Care Facility
OPT/Speech Pathology Provider
Portable X-Ray Provider
Rural Health Clinic
Substance Abuse Disorder Program
Surgery Center
2.
What type of on-site visit was performed?
State Licensing
Federal Certification
Life Safety Code
CNA Investigation
3.
Did the on-site visit identify deficient practices?
Yes
No
4.
If yes, were the majority of the deficient practices cited valid?
Yes
No
N/A
5.
The on-site visit provided an opportunity to identify areas for improvement.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
Please rate your level of agreement.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
6.
The reason for the on-site visit and overview of the process to occur was clear and complete.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
Please rate your level of agreement.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
7.
Rate the tone/tenor of the on-site visit.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
Respectful
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
Collaborative
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
Solution-Oriented
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
8.
The purpose of the on-site visit and the initial requests for documentation were clear during the entrance process.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
Please rate your level of agreement.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
9.
An opportunity was provided at the end of the on-site visit to ask questions and receive answers.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
N/A
Please rate your level of agreement.
1 Strongly Disagree
2
3
4
5
6 Strongly Agree
N/A
Please provide your feedback to the following questions.
10.
Did a state employee stand out in professionalism and courtesy that you would like to recognize and commend? If so, please provide his/her name.
11.
Was there a state employee that could use additional training, etc., in your opinion and what areas or skills could we improve upon?
12.
What worked well during the on-site visit? What were the highlights?
13.
Are there opportunities for improvements in our on-site process and, if yes, what specifically could we work on?
14.
Do you have any additional comments?
Thank you for completing this questionnaire.