Broadband Customer Satisfaction Survey | LocalCableDeals

Broadband Customer Satisfaction Survey | LocalCableDeals

An annual survey by LocalCableDeals to assess how internet service providers compare in terms of overall satisfaction and key areas, report general consumer trends and uncover customer motivations for shifting brand loyalty.
1.Please select your current home internet provider from the dropdown menu:
2.Rate the pricing and overall value of your current internet plan:
3.Overall, how would you rate the quality of your customer service experience?
4.How would you rate the reliability of your current internet plan:
5.How would you rate the rate the speed and performance of your current internet plan:
6.When did you last update your internet package or plan?
7.What is the main reason you would consider changing your internet provider or plan (select the main reason)?
8.Do you currently bundle your internet plan with any of the following (select all that apply)?
9.When was the last time you experienced an outage?
10.How would you rate the response and resolution time for the outages?
Current Progress,
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