Screen Reader Mode Icon
Thank you for completing this survey. The answers will help the Airport as we work with our existing airline partners and meet new ones. As many may be aware, the impact of the pandemic and other airline industry factors have impacted air service to smaller airports and Kalamazoo is not an exception. Thanks again in helping us help you and your company.

Question Title

* 1. The Airport’s mission is to “complement economic growth and quality of life by safely, conveniently, and efficiently fulfilling the air travel and transportation needs of Southwest Michigan." Based on your interactions with or perception of the Kalamazoo/Battle Creek International Airport we are fulfilling our mission.

Question Title

* 2. The Airports’ Core Values are listed below. Based on your interactions with or perception of the Airport rate how you feel we are living by our core values.

  Strongly Agree Agree Not Sure Disagree Strongly Disagree
Communication
Transparency
Customer Focus
Financial Stewardship

Question Title

* 3. Please rate the following statements based on your perception of the Kalamazoo/Battle Creek International Airport.

  Strongly Agree Agree Not Sure Disagree Strongly Disagree
The Airport provides a valuable service to SW Michigan.
I am proud to recommend people to fly in/out of Kalamazoo.
Kalamazoo is my preferred Airport for traveling.
When purchasing air travel I always check Kalamazoo before considering other options.

Question Title

* 4. The Airport works tirelessly to retain the air service we have and to add more seats in the market. If you were to meet with airline representatives, what would you identify as your biggest concern about the flights offered in Kalamazoo today?

Question Title

* 5. When flying, _______________________ is our first consideration when making the decision to book a flight.

  1. Schedule
  2. Total Trip Time
  3. Airfare
  4. Type of Aircraft

Question Title

* 6. When flying on business from SW Michigan where does your company fly to the most? (you can share a list of cities or airports).

Question Title

* 7. Thinking about your out-of-town business partners or vendors that fly in to visit your facilities in SW Michigan, in which communities or regions are they located?

Question Title

* 8. Business location zip code (list primary local zip code if multiple)

Question Title

* 9. Thinking about all of the air travel done by your company from SW Michigan, how many air travel trips per year does your business take?

Question Title

* 10. Approximately how many trips do your vendors/partners via airline to your SW Michigan facility or office?

Question Title

* 11. If you would like to meet with the Airport Director about any specific needs or concerns please include your contact information below.

0 of 11 answered