Patient Experience Survey - Richards Landing-Matthews SiteMedical Imaging Services

1.Was the Technologist on time with your scheduled appointment today?(Required.)

2.Did you feel comfortable and safe with Technologist performing your exam today?(Required.)

Definitely

For the most part

Somehwat

Not at all (please provide additional details in the "Comments/Suggestions" section at the end of the survey)

3.I felt my personal information was kept confidential.(Required.)

4.Did the Technologist explain the Medical Imaging test to you?(Required.)

Yes

No

Not required/not applicable.

5.If you had questions to ask the Technologist, did you get answers that you could understand?(Required.)

6.Did the Technologist provide you with information on how to access your results (i.e., Family Provider, PocketHealth, etc.)?(Required.)

7.Do you feel the Technologist treated you with courtesy and respect?(Required.)

Yes

No

8.Would you recommend this Medical Imaging department to your friends and family?(Required.)

Definitely Yes

Probably Yes

Probably No

Definitely No

9.Are you aware that Richards Landing-Matthews now offers Medical Imaging services 3 days a week (Monday, Wednesday, Friday)?(Required.)

Yes

No

10.Comments or suggestions:

At the North Shore Health Network (NSHN), our mission is to provide safe, quality, person-centred healthcare. Across our 3 sites in Blind River, Thessalon and Richards Landing, we function as one team providing equitable, high quality, integrated, rural health and wellness services for everyone.

WE CARE WHAT YOU THINK! Your feedback, whether it is a compliment, a concern, a suggestion or a formal complaint is an opportunity for us to improve the quality of care and overall experience we provide.

If you would like to contact us to provide additional information about your experience:

NSHN's Patient Relations Officer
(705) 356-2265 ext. 2523
patientrelations@nshn.care

Or visit NSHN's Compliments & Concerns page and fill out the form at the bottom of the page.