Looking Ahead at ITSM in 2016 – What Are Your Predictions?

Question Title

* 1. EMA recently predicted the probabilities for significant advancement in 8 key ITSM areas in 2016. Do you have a different take on what will happen in 2016? Share your predictions on EMA’s list and you’ll be entered in a drawing for a $100 Amazon gift card. Rank your choices as ‘Most likely, ‘Neutral’ and ‘Least Likely’ in the chart below.

	Least likely	Neutral	Most Likely
Integrated operations	Integrated operations Least likely	Integrated operations Neutral	Integrated operations Most Likely
Integrated DevOps/agile	Integrated DevOps/agile Least likely	Integrated DevOps/agile Neutral	Integrated DevOps/agile Most Likely
Integrated IT asset management (ITAM) with ITSM	Integrated IT asset management (ITAM) with ITSM Least likely	Integrated IT asset management (ITAM) with ITSM Neutral	Integrated IT asset management (ITAM) with ITSM Most Likely
Unified mobile/endpoint management	Unified mobile/endpoint management Least likely	Unified mobile/endpoint management Neutral	Unified mobile/endpoint management Most Likely
Social IT/social media	Social IT/social media Least likely	Social IT/social media Neutral	Social IT/social media Most Likely
Enhanced workflow support for enterprise processes	Enhanced workflow support for enterprise processes Least likely	Enhanced workflow support for enterprise processes Neutral	Enhanced workflow support for enterprise processes Most Likely
Extended support for managing enterprise assets (IoT)	Extended support for managing enterprise assets (IoT) Least likely	Extended support for managing enterprise assets (IoT) Neutral	Extended support for managing enterprise assets (IoT) Most Likely
Integrated user/customer/digital experience management	Integrated user/customer/digital experience management Least likely	Integrated user/customer/digital experience management Neutral	Integrated user/customer/digital experience management Most Likely

Question Title

* 2. Enter the drawing for a $100 Amazon Gift Card

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