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* 1. Please select your home library or the library you visit most often:

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* 2. Do you find it easy to identify library staff? If not, what would improve your ability to identify a library staff member (uniforms, visible badges, etc.)?

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* 3. How would you like to see us improve library services?

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* 4. Thinking about the ways in which you like to receive help, please rank your preferences (1 being your highest preference and 5 being your lowest preference).

  1. I like being approached on the library floor to see if I need assistance.
  2. I like to locate and approach a dedicated service desk when I need help.
  3. I like clear and informative directional signs to help me find my way.
  4. I like using self-service options (self-check, vending machine libraries, iPad/tablet lending kiosks, etc.)
  5. I like having staff assist me with various services (check-out, printing, locating materials, etc.)