Vital Records Customer Service Survey
Please take a few moments to complete this survey to let us know how we did.
Receipt Number
How did you request the information you wanted?
Mail
Walk-in
Online (VitalChek)
What service(s) did we provide?
Copy of a birth certificate
Copy of a death certificate
Copy of a marriage license
Adoption
Correction or change to a certificate
Filing of a delayed certificate
Other (please specify)
Please rate how well we served you:
Excellent
Good
Average
Below Average
Poor
TIMELINESS
(Quick service, responsiveness)
Excellent
Good
Average
Below Average
Poor
CONVENIENCE
(Ease in accessing/using our services)
Excellent
Good
Average
Below Average
Poor
STAFF PROFESSIONALISM
(Courteous, friendly, patient, listens well)
Excellent
Good
Average
Below Average
Poor
STAFF KNOWLEDGE
(Technical understanding, ability to answer questions)
Excellent
Good
Average
Below Average
Poor
ACCURACY
(Services provided correctly THE FIRST/EVERY time)
Excellent
Good
Average
Below Average
Poor
SATISFACTION
(Overall satisfaction with our services)
Excellent
Good
Average
Below Average
Poor
What can we do better? Please feel free to share any other comments.
Thank you! We appreciate your feedback!