Client Satisfaction Survey 2024 #2
1.
I have received services at AOC for
Less than 1 year
1 to 2 years
3 to 5 years
More than 5 years
2.
Are you satisfied with the quality of service that you received from the AOC?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Do you feel comfortable approaching staff with questions or concerns?
Yes
No
If not, please explain
4.
Do you feel that your calls are returned in a timely manner?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Are you leaving voicemails?
Do you have spam calls blocked?
5.
Have you had a dental exam and/or dental cleaning in the past 12 months by the Geisel Morris Clinic/AOC dental clinic?
Yes
No
6.
Have you had to reschedule your dental appointment in the last 6 months?
Yes
No
7.
What was the reason for rescheduling/cancelling your dental appointment?
Work Related
Illness
Transportation
Recertification
Labs
None
Other
8.
Have you currently received mental health services, and if so, are you satisfied with the services you receive from the mental health counselors?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
If not in counseling, do you have an interest in attending?
Yes
No
10.
Which of the following group sessions would be interested in attending?
Family
Couple
Grief
All Male
All female
Other (please specify)