GSE Maintenance Survey Question Title * 1. What is the average age of equipment in your company’s GSE fleet? 0-4 years 5-9 years 10-19 years 20-29 years 30+ years Question Title * 2. Is your company’s GSE fleet comprised of: All diesel / gasoline powered equipment A majority of diesel / gasoline powered equipment A majority of electric powered GSE All electric GSE Other alternative energy powered GSE (please specify) Question Title * 3. Is your company’s GSE fleet comprised of: A majority of motorized GSE Half motorized, half non-motorized GSE A majority of non-motorized GSE Question Title * 4. Do you anticipate your company’s 2024 GSE maintenance budget will be: More than 2023 budget The same as 2023 budget Less than 2023 budget Question Title * 5. How does your company address GSE maintenance? All GSE maintenance is performed in-house A majority of GSE maintenance is performed in-house Half of GSE maintenance is performed in-house and half is outsourced A majority of GSE maintenance is outsourced All GSE maintenance is outsourced Question Title * 6. If your company’s GSE maintenance is outsourced, is that work performed: By another entity at the airport By another entity at a different airport By the GSE manufacturer By a third-party GSE distributor/lessor/provider Other (please specify) Question Title * 7. What maintenance tasks does your company perform in-house? Select all that apply. Daily GSE inspections / checklist reviews Preventative / Routine GSE maintenance GSE Repair Other (please specify) Question Title * 8. How does your company foresee the role of GSE maintenance evolving in the next five years? Increasingly performed in-house by GSE users Increasingly outsourced to GSE maintenance providers Increasingly performed by GSE manufacturers Increasingly performed by third-party GSE distributors/lessors/providers Other (please specify) Question Title * 9. What type of ground support equipment does your company currently maintain in-house? Select all that apply Air Starts Baggage/Cargo Tractors Belt Loaders Cargo Loaders Catering Equipment Deicing Equipment Fueling Equipment Ground Power Units Lav & Potable Water Equipment Passenger Stairs/Ramps Pre-Conditioned Air Units Pushback Tractors None of the above Other (please specify) Question Title * 10. What type of ground support equipment does your company outsource maintenance? Select all that apply Air Starts Baggage/Cargo Tractors Belt Loaders Cargo Loaders Catering Equipment Deicing Equipment Fueling Equipment Ground Power Units Lav & Potable Water Equipment Passenger Stairs/Ramps Pre-Conditioned Air Units Pushback Tractors None of the above Other (please specify) Question Title * 11. In the past year has your company’s GSE maintenance staff? Increased Remained steady Decreased Question Title * 12. How many GSE maintenance personnel members does your company employ? 0 1-5 6-10 11-15 16-20 21+ Question Title * 13. Q18 What are your company’s greatest challenges regarding GSE maintenance? Select all that apply. Finding and retaining staff Training and staying current with new technologies GSE parts sourcing / availability Cost of GSE parts Cost of tools and equipment Lack of tools and equipment Other (please specify) Question Title * 14. What factors put the biggest strain on your company’s GSE maintenance budget? Select all that apply. Finding and retaining staff Training and staying current with new technologies GSE parts sourcing / availability Cost of GSE parts Cost of tools and equipment Lack of tools and equipment Other (please specify) Question Title * 15. What technology does your company use to enhance GSE maintenance? Select all that apply. Electronic inspection/checklist solutions Electronic GSE maintenance planning Asset management solutions User accountability solutions Other (please specify) Question Title * 16. What solutions has your company invested in to enhance GSE maintenance? Select all that apply Personal / Handheld devices Mobile Apps Cloud-based services Virtual / Augmented reality Artificial intelligence Bluetooth connected equipment Inter of Things (IoT) platforms Automated solutions Autonomous / Robotic equipment Question Title * 17. What factor, if any, most deter your company from investing in GSE maintenance-related technology? Cost of equipment Cost of training Time for training Complexity of training None of the above Other (please specify) Question Title * 18. How does your company anticipate more eGSE in the market will impact maintenance operations? There will be less GSE maintenance tasks to perform There will be the same amount of GSE maintenance tasks There will be more GSE maintenance tasks required Question Title * 19. How does your company anticipate more eGSE in the market will impact maintenance costs? There will be less GSE maintenance costs GSE maintenance costs will remain the same There will be more GSE maintenance costs Question Title * 20. Which of the following best describes your business? Major Airline Regional Airline Cargo Airline Ground Handler / Service Provider Airport FBO Other (please specify) Question Title * 21. Which of the following best describes your job title? Owner President / VP / Director of Operations Operations Manager General Manager Engineering Manager Maintenance Manager Station Manager Other (please specify) Question Title * 22. What best describes your job duties? Select all that apply. Owner/Corporate Management Purchasing Maintenance Engineering Operations Sales/Marketing Question Title * 23. In which geographical area are you located? Africa Asia Caribbean / Central America Europe Far East / Asia Pacific / Australia Middle East North America South America Question Title * 24. Which of the following best describes the airport you work at? Large Commercial Airport Small / Medium Commercial Airport Large Business / General Aviation Airport Small Business / General Aviation Airport Military Question Title * 25. What is the FAA code for the airport you're most closely associated with? If you are associated with multiple airports, please answer ‘not applicable’. Question Title * 26. Would you be willing to be contacted by a member of our editorial staff to discuss the results of this survey from an industry expert perspective? (note: answering yes will remove anonymity from your survey response) Yes No Next