Did staff explain their role before offering care?
|
|
|
|
|
Did staff explain the treatment to you?
|
|
|
|
|
Did staff answer your questions?
|
|
|
|
|
Was staff respectful and professional?
|
|
|
|
|
Was staff sensitive to your needs?
|
|
|
|
|
Did staff respect your cultural values when providing care.
|
|
|
|
|
Were you satisfied with the customer service from staff.
|
|
|
|
|
Did you feel the staff respected your confidentiality?
|
|
|
|
|