St. Pete Beach is in the process of procuring a new cloud-based permit management product, and the company that you currently utilize for this service has provided your name as a reference. We have created a very brief survey to help us evaluate the companies who have submitted a Letter of Interest to us. Please take a few minutes to complete the survey at the link below by this coming Friday August 26th at noon. If you prefer to communicate directly, please contact Julie Anderson, CBO by phone, at 727-363-9244.

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* 1. Who do you work for / represent?

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* 2. Which Software are you providing a reference for?

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* 3. Approximately when did you start using the software and for how long did you use it?

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* 4. How would you rate the product in general on a scale of 1-10?

Left a lot to be desired Average Met every departmental need and then some
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i We adjusted the number you entered based on the slider’s scale.

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* 5. What are the biggest improvements your department has gained by implementing this product?

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* 6. Was the implementation and go live process successful?

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* 7. How long did it take from signing the contract to go live?

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* 8. How has customer service been since implementation? Can support make changes quickly when needed? 

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* 9. How much time was required by internal staff to set up workflows?

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* 10. Do you have advice for making it a smoother process?

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* 11. Does the plan review module integrate seamlessly with Bluebeam or other plan review products? 

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* 12. Does it function well in the field for routing and resulting inspections?

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* 13. Does it have other integrations?

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* 14. If yes, which ones?

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* 15. Is the reporting robust and customizable for completing CRS and ISO audits and daily/monthly/annual reports? 

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* 16. What other comments do you have about the software? Is there anything else we should know? 

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* 17. If you had to go through the process of picking a new software again, would you choose this one?

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