Higher Ed Administrators & Faculty on COVID-19’s Institutional Impact

Please share your experiences navigating the COVID-19 pandemic in 2020 for the Report on COVID-19 & Higher Education.

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* 1. Your work email. (We will send you the full report by email and you will be registered to receive an invitation to the webinar where we present the results)

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* 2. Your name

First Name

Last Name

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* 3. What department or division do you work in?

Faculty

Student Affairs

Student Success/Retention

Health/Wellness/Counselling

IT & Academic Technology

Institutional Effectiveness/Assessment

Recruitment/Admissions/Enrollment

Academic Affairs

Marketing/Communications

Senior Administration

Other (please specify)

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* 4. What is your job level?

C-Level Executive

Provost

President/Chancellor

Vice President/Assistant VP

Director/Assistant Director

Dean

Department Chair

Faculty

Manager

Specialist

Advisor/Coordinator

Other (please specify)

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* 5. What is your biggest priority right now related to COVID-19?

Centralizing campus resources for remote student experience

Adding/integrating technologies for remote student experience

Creating a community

Increasing student engagement

Tracking virtual engagement (eg, event attendance)

Interventions & mental health support for students

Improving student retention

Getting students back on campus

Other (please specify)

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* 6. What impact did the following technologies have on your institution’s ability to adapt?

	Major Impact	Minor Impact	No Impact	Not Applicable
Video-calling technology (Zoom, Teams)	Video-calling technology (Zoom, Teams) Major Impact	Video-calling technology (Zoom, Teams) Minor Impact	Video-calling technology (Zoom, Teams) No Impact	Video-calling technology (Zoom, Teams) Not Applicable
Online Community or Campus Social Network	Online Community or Campus Social Network Major Impact	Online Community or Campus Social Network Minor Impact	Online Community or Campus Social Network No Impact	Online Community or Campus Social Network Not Applicable
Learning Management System (LMS)	Learning Management System (LMS) Major Impact	Learning Management System (LMS) Minor Impact	Learning Management System (LMS) No Impact	Learning Management System (LMS) Not Applicable
Student Information System (SIS)	Student Information System (SIS) Major Impact	Student Information System (SIS) Minor Impact	Student Information System (SIS) No Impact	Student Information System (SIS) Not Applicable
Mobile Student Engagement App	Mobile Student Engagement App Major Impact	Mobile Student Engagement App Minor Impact	Mobile Student Engagement App No Impact	Mobile Student Engagement App Not Applicable
Student Analytics / Retention Software	Student Analytics / Retention Software Major Impact	Student Analytics / Retention Software Minor Impact	Student Analytics / Retention Software No Impact	Student Analytics / Retention Software Not Applicable
Health & Wellness Software	Health & Wellness Software Major Impact	Health & Wellness Software Minor Impact	Health & Wellness Software No Impact	Health & Wellness Software Not Applicable

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* 7. The following approaches had a significant impact on my institution's ability to support access to online learning:

	Major Impact	Minor Impact	No Impact	Not Applicable
Setting up access spaces on or near the physical campus	Setting up access spaces on or near the physical campus Major Impact	Setting up access spaces on or near the physical campus Minor Impact	Setting up access spaces on or near the physical campus No Impact	Setting up access spaces on or near the physical campus Not Applicable
Shipping hotspots or other tools for accessing the internet to students	Shipping hotspots or other tools for accessing the internet to students Major Impact	Shipping hotspots or other tools for accessing the internet to students Minor Impact	Shipping hotspots or other tools for accessing the internet to students No Impact	Shipping hotspots or other tools for accessing the internet to students Not Applicable
Reducing file size to support bandwidth limitations	Reducing file size to support bandwidth limitations Major Impact	Reducing file size to support bandwidth limitations Minor Impact	Reducing file size to support bandwidth limitations No Impact	Reducing file size to support bandwidth limitations Not Applicable
Offering students financial assistance for internet access	Offering students financial assistance for internet access Major Impact	Offering students financial assistance for internet access Minor Impact	Offering students financial assistance for internet access No Impact	Offering students financial assistance for internet access Not Applicable
Offering financial assistance for devices (laptops, tablets)	Offering financial assistance for devices (laptops, tablets) Major Impact	Offering financial assistance for devices (laptops, tablets) Minor Impact	Offering financial assistance for devices (laptops, tablets) No Impact	Offering financial assistance for devices (laptops, tablets) Not Applicable
Student engagement online programming (community events, clubs, groups)	Student engagement online programming (community events, clubs, groups) Major Impact	Student engagement online programming (community events, clubs, groups) Minor Impact	Student engagement online programming (community events, clubs, groups) No Impact	Student engagement online programming (community events, clubs, groups) Not Applicable

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* 8. What impact did the following have on your institution’s ability to address financial challenges?

	Major Impact	Minor Impact	No Impact	Not Applicable
Took advantage of external support, such as governmental grants or new philanthropy	Took advantage of external support, such as governmental grants or new philanthropy Major Impact	Took advantage of external support, such as governmental grants or new philanthropy Minor Impact	Took advantage of external support, such as governmental grants or new philanthropy No Impact	Took advantage of external support, such as governmental grants or new philanthropy Not Applicable
Reducing faculty staffing	Reducing faculty staffing Major Impact	Reducing faculty staffing Minor Impact	Reducing faculty staffing No Impact	Reducing faculty staffing Not Applicable
Reduced non-faculty staffing	Reduced non-faculty staffing Major Impact	Reduced non-faculty staffing Minor Impact	Reduced non-faculty staffing No Impact	Reduced non-faculty staffing Not Applicable
Added resources to certain programs deemed mission critical and/or likely to enroll high numbers of students	Added resources to certain programs deemed mission critical and/or likely to enroll high numbers of students Major Impact	Added resources to certain programs deemed mission critical and/or likely to enroll high numbers of students Minor Impact	Added resources to certain programs deemed mission critical and/or likely to enroll high numbers of students No Impact	Added resources to certain programs deemed mission critical and/or likely to enroll high numbers of students Not Applicable
No new financial pressures were introduced in 2020	No new financial pressures were introduced in 2020 Major Impact	No new financial pressures were introduced in 2020 Minor Impact	No new financial pressures were introduced in 2020 No Impact	No new financial pressures were introduced in 2020 Not Applicable

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* 9. How did your team’s budget change in 2020?

Budget decreased

Budget remained roughly the same

Budget increased

No team budget or not applicable

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* 10. To what degree are your support/administrative staff working remote vs. in-person?

The majority are working remotely

Most are evenly splitting their time between remote and in-person work

Most are working in-person

Other (please specify)

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* 11. If you are completely or mostly remote, when do you anticipate going back to campus?

Spring 2021 (January to May)

Summer 2021 (June to August)

Fall 2021 (August to December)

Not in 2021

Not applicable/We were never completely remote

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* 12. What impact did the following have on your efforts to engage and support students during the COVID-19 pandemic?

	Major Impact	Minor Impact	No Impact	Not Applicable
Online counselling or mental health therapy	Online counselling or mental health therapy Major Impact	Online counselling or mental health therapy Minor Impact	Online counselling or mental health therapy No Impact	Online counselling or mental health therapy Not Applicable
Telemedical visits with physicians or nurses	Telemedical visits with physicians or nurses Major Impact	Telemedical visits with physicians or nurses Minor Impact	Telemedical visits with physicians or nurses No Impact	Telemedical visits with physicians or nurses Not Applicable
Wellness programming (yoga, exercise, meditation)	Wellness programming (yoga, exercise, meditation) Major Impact	Wellness programming (yoga, exercise, meditation) Minor Impact	Wellness programming (yoga, exercise, meditation) No Impact	Wellness programming (yoga, exercise, meditation) Not Applicable
Supplemental academic online programming (tutoring, study groups)	Supplemental academic online programming (tutoring, study groups) Major Impact	Supplemental academic online programming (tutoring, study groups) Minor Impact	Supplemental academic online programming (tutoring, study groups) No Impact	Supplemental academic online programming (tutoring, study groups) Not Applicable
Student engagement online programming (community events, clubs, groups)	Student engagement online programming (community events, clubs, groups) Major Impact	Student engagement online programming (community events, clubs, groups) Minor Impact	Student engagement online programming (community events, clubs, groups) No Impact	Student engagement online programming (community events, clubs, groups) Not Applicable
New or increased financial aid	New or increased financial aid Major Impact	New or increased financial aid Minor Impact	New or increased financial aid No Impact	New or increased financial aid Not Applicable

Other (please specify)

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* 13. Which of the following did you use on campus to reduce the spread of COVID-19?

Regular COVID-19 testing for students and/or staff

On-demand COVID-19 testing for students and/or staff

Contact tracking or tracing, facilitated by dedicated staff

A Contact tracking or tracing mobile app

An app or software for symptom-tracking

Physical distancing measures and signage on-campus

Work-at-home programs for staff

Quarantining measures for students living on campus

Mandatory mask usage inside campus buildings

Increasing airflow to improve the number of air changes per hour inside buildings

Other (please specify)

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* 14. What was the most impactful initiative for student health & wellness?

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* 15. What was the most impactful student academic success initiative?

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* 16. What was the most impactful online community and student engagement initiative?

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* 17. What was the most impactful student and faculty communications initiative?

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* 18. What was the most impactful accessibility initiative?

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* 19. Lessons learned: What was the biggest failure related to student success during COVID-19?

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* 20. How do you agree with the following statement: my institution successfully adapted to the COVID-19 Pandemic?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree