Thurgood Marshall State Law Library Services Question Title * 1. Which of the following best describes you? Attorney Paralegal, law student, or in a law-related position Judge or staff member of the Maryland State Judiciary Other government employee, outside of the Maryland State Judiciary Historian or researcher Librarian Member of the general public Question Title * 2. On average, how often do you use the Library? (Include in-person visits; website usage; and telephone, e-mail, and internet chat questions.) This is my first time A couple times in the last several years About once a year About once or twice a month Weekly or more often Question Title * 3. How did you most recently use the Library's services? In person By e-mail By phone By web site Question Title * 4. What were your reasons for using the Library? Research my own legal case Research a case for my client or my firm's client Research as a court or government employee Find general legal or government information Find Maryland history or genealogy materials Find a specific document, book, judicial opinion, statute, article, etc. Other Other (please specify) Question Title * 5. Thinking of your most recent interaction with the Library, what is your opinion of staff in the following areas? Excellent Very good Average Fair Poor Unable to evaluate Responsiveness to your needs Responsiveness to your needs Excellent Responsiveness to your needs Very good Responsiveness to your needs Average Responsiveness to your needs Fair Responsiveness to your needs Poor Responsiveness to your needs Unable to evaluate Availability Availability Excellent Availability Very good Availability Average Availability Fair Availability Poor Availability Unable to evaluate Professionalism Professionalism Excellent Professionalism Very good Professionalism Average Professionalism Fair Professionalism Poor Professionalism Unable to evaluate Approachability Approachability Excellent Approachability Very good Approachability Average Approachability Fair Approachability Poor Approachability Unable to evaluate Courteousness/friendliness Courteousness/friendliness Excellent Courteousness/friendliness Very good Courteousness/friendliness Average Courteousness/friendliness Fair Courteousness/friendliness Poor Courteousness/friendliness Unable to evaluate Knowledge Knowledge Excellent Knowledge Very good Knowledge Average Knowledge Fair Knowledge Poor Knowledge Unable to evaluate Overall Overall Excellent Overall Very good Overall Average Overall Fair Overall Poor Overall Unable to evaluate Question Title * 6. Thinking of your most recent interaction with the Library, how well did the Library's collection meet your research needs? I found even more material than I originally needed I found about everything I needed I found more than half of the information I needed I found a little bit of what I needed I did not find what I needed, but Library staff recommended another resource, library, or organization I did not find what I needed, but I am now confident nothing exists on my specific topic or issue Question Title * 7. How likely are you to use the Thurgood Marshall State Law Library again or to recommend it to someone you know who could use its services? Very likely Likely Somewhat likely Not likely Don't know Question Title * 8. How did you hear about the Thurgood Marshall State Law Library? Internet search or website link Friend or relative Referral by an attorney Referral by a librarian Referral by the Maryland State Archives Referral by a professional colleague Read a pamphlet, poster, or article Attended a presentation by Library staff Don't recall Other Other (please specify) Question Title * 9. Are there ways in which we could improve the Library's collections? Question Title * 10. Are there ways in which we could improve service at the Library? Question Title * 11. Additional comments: Done