Restore Motion Customer Satisfaction Survey Question Title * 1. How likely is it that you would recommend Restore Motion to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Once contacted by a Restore Motion scheduler, how long did you wait for a service representative to see you? Within 3-5 days Within 5-10 days Within a month I don't recall OK Question Title * 3. What was your impression of your Customer Service Representative and/or Service Representative (PSR)? Excellent Above average Average Below average Poor Other (please specify) OK Question Title * 4. How would you rate the quality of the product? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 5. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 6. Do you have any other comments, questions, or concerns? OK Question Title * 7. My financial responsibilities were clearly communicated to me Disagree Strongly Disagree Neutral Agree Strongly Agree OK Question Title * 8. How would you rate the level of training/instructions provided by our Customer Service Representative and/or Service Representative (PSR)? Excellent Very Good Good Fair Poor N/A OK Question Title * 9. How would you rate our Customer Service Representative and/or Service Representative (PSR) product knowledge? Excellent Very Good Good Fair Poor N/A OK Question Title * 10. How would you rate our Customer Service Representative and/or Service Representative (PSR) respect and concern for your privacy? Excellent Very Good Good Fair Poor N/A OK DONE