2018 RBC Heritage Sponsor Survey

The RBC Heritage Presented by Boeing is grateful for your generous support of this year's 50th Anniversary Celebration. We value our relationship with each of our partners. The following survey will assist us in ensuring we meet and exceed your goals and properly address opportunities in advance of the 2019 event. Mark your calendars for April 15-21st, 2019 and one last time, Cheers to 50 Years!

Question Title

* 1. Please specify the Sponsorship product you purchased:

18th Green Skybox

18th Fairway Hospitality Tent

17th Green Skybox

16th Green Skybox

15th Green Shared Skybox

13th Green Skybox

10th Green Skybox

Heritage Lawn Expo Tent

Liberty Oak Expo Tent

Wine at Nine Expo

Calibogue Club

Charleston Club

Savannah Club

Doc's BBQ at 15

Combination of OR other...

Question Title

* 2. What company are you affiliated with? (optional)

Question Title

* 3. Overall, how would you rate the experience for you as a client of the 2018 RBC Heritage?

Excellent

Very Good

Good

Fair

Poor

Additional comments...

Question Title

* 4. Overall, how would you rate the experience for your guests?

Excellent

Very Good

Good

Fair

Poor

Additional comments...

Question Title

* 5. How would you rate the planning, communication and responsiveness from the Heritage Classic Foundation staff before, during and after the event?

Excellent

Very Good

Good

Fair

Poor

Additional comments and feedback

Question Title

* 6. Prior to the event, did the Guidelines provided to you benefit your experience?

A great deal

A lot

A moderate amount

A little

None at all

What information were you missing?

Question Title

* 7. Please rate the following tournament aspects:

	Poor	Below Average	Average	Above Average	Exceptional	N/A
Location/View	Location/View Poor	Location/View Below Average	Location/View Average	Location/View Above Average	Location/View Exceptional	Location/View N/A
Venue/Structure	Venue/Structure Poor	Venue/Structure Below Average	Venue/Structure Average	Venue/Structure Above Average	Venue/Structure Exceptional	Venue/Structure N/A
Cleanliness	Cleanliness Poor	Cleanliness Below Average	Cleanliness Average	Cleanliness Above Average	Cleanliness Exceptional	Cleanliness N/A
Furnishings	Furnishings Poor	Furnishings Below Average	Furnishings Average	Furnishings Above Average	Furnishings Exceptional	Furnishings N/A
Convenience of restroom facilities	Convenience of restroom facilities Poor	Convenience of restroom facilities Below Average	Convenience of restroom facilities Average	Convenience of restroom facilities Above Average	Convenience of restroom facilities Exceptional	Convenience of restroom facilities N/A
Security	Security Poor	Security Below Average	Security Average	Security Above Average	Security Exceptional	Security N/A
Traffic/Sea Pines Access	Traffic/Sea Pines Access Poor	Traffic/Sea Pines Access Below Average	Traffic/Sea Pines Access Average	Traffic/Sea Pines Access Above Average	Traffic/Sea Pines Access Exceptional	Traffic/Sea Pines Access N/A
Sponsor Parking	Sponsor Parking Poor	Sponsor Parking Below Average	Sponsor Parking Average	Sponsor Parking Above Average	Sponsor Parking Exceptional	Sponsor Parking N/A
General Spectator Parking	General Spectator Parking Poor	General Spectator Parking Below Average	General Spectator Parking Average	General Spectator Parking Above Average	General Spectator Parking Exceptional	General Spectator Parking N/A
Friendliness of tournament staff	Friendliness of tournament staff Poor	Friendliness of tournament staff Below Average	Friendliness of tournament staff Average	Friendliness of tournament staff Above Average	Friendliness of tournament staff Exceptional	Friendliness of tournament staff N/A
Catering/Sponsor Support	Catering/Sponsor Support Poor	Catering/Sponsor Support Below Average	Catering/Sponsor Support Average	Catering/Sponsor Support Above Average	Catering/Sponsor Support Exceptional	Catering/Sponsor Support N/A
Hours of operation	Hours of operation Poor	Hours of operation Below Average	Hours of operation Average	Hours of operation Above Average	Hours of operation Exceptional	Hours of operation N/A
Value of sponsorship	Value of sponsorship Poor	Value of sponsorship Below Average	Value of sponsorship Average	Value of sponsorship Above Average	Value of sponsorship Exceptional	Value of sponsorship N/A
Ticket Design	Ticket Design Poor	Ticket Design Below Average	Ticket Design Average	Ticket Design Above Average	Ticket Design Exceptional	Ticket Design N/A
Ticket Delivery	Ticket Delivery Poor	Ticket Delivery Below Average	Ticket Delivery Average	Ticket Delivery Above Average	Ticket Delivery Exceptional	Ticket Delivery N/A
Volunteer Hospitality Amassadors	Volunteer Hospitality Amassadors Poor	Volunteer Hospitality Amassadors Below Average	Volunteer Hospitality Amassadors Average	Volunteer Hospitality Amassadors Above Average	Volunteer Hospitality Amassadors Exceptional	Volunteer Hospitality Amassadors N/A

Additional Comments and Feedback

Question Title

* 8. Please rate the most important reasons for purchasing your Sponsorship.

	Not at all important	Little importance	Somewhat important	Extremely important	Exclusively
Meets my strategic business goals to reach customers/client entertainment	Meets my strategic business goals to reach customers/client entertainment Not at all important	Meets my strategic business goals to reach customers/client entertainment Little importance	Meets my strategic business goals to reach customers/client entertainment Somewhat important	Meets my strategic business goals to reach customers/client entertainment Extremely important	Meets my strategic business goals to reach customers/client entertainment Exclusively
Charitable aspect of the tournament and the community goodwill	Charitable aspect of the tournament and the community goodwill Not at all important	Charitable aspect of the tournament and the community goodwill Little importance	Charitable aspect of the tournament and the community goodwill Somewhat important	Charitable aspect of the tournament and the community goodwill Extremely important	Charitable aspect of the tournament and the community goodwill Exclusively
Branding and consumer awareness	Branding and consumer awareness Not at all important	Branding and consumer awareness Little importance	Branding and consumer awareness Somewhat important	Branding and consumer awareness Extremely important	Branding and consumer awareness Exclusively
The destination and uniqueness of the tournament	The destination and uniqueness of the tournament Not at all important	The destination and uniqueness of the tournament Little importance	The destination and uniqueness of the tournament Somewhat important	The destination and uniqueness of the tournament Extremely important	The destination and uniqueness of the tournament Exclusively
Employee reward/company retreat	Employee reward/company retreat Not at all important	Employee reward/company retreat Little importance	Employee reward/company retreat Somewhat important	Employee reward/company retreat Extremely important	Employee reward/company retreat Exclusively

Other (please specify)

Question Title

* 9. Please rate the catering (food and beverage) performance supplied by the tournament's caterer or by your selected caterer.

	Poor	Below Average	Average	Above Average	Exceptional	N/A
Food quality	Food quality Poor	Food quality Below Average	Food quality Average	Food quality Above Average	Food quality Exceptional	Food quality N/A
Food selection	Food selection Poor	Food selection Below Average	Food selection Average	Food selection Above Average	Food selection Exceptional	Food selection N/A
Food presentation	Food presentation Poor	Food presentation Below Average	Food presentation Average	Food presentation Above Average	Food presentation Exceptional	Food presentation N/A
Bar service	Bar service Poor	Bar service Below Average	Bar service Average	Bar service Above Average	Bar service Exceptional	Bar service N/A
Staff	Staff Poor	Staff Below Average	Staff Average	Staff Above Average	Staff Exceptional	Staff N/A
Overall food and beverage experience	Overall food and beverage experience Poor	Overall food and beverage experience Below Average	Overall food and beverage experience Average	Overall food and beverage experience Above Average	Overall food and beverage experience Exceptional	Overall food and beverage experience N/A

If you chose your own caterer, who did you choose?

Question Title

* 10. How were the "Load In" and "Load Out" procedures?

Easy

Neither easy nor difficult

Difficult

Why?

Question Title

* 11. What about the event is done well?

Question Title

* 12. What about the event needs improvement?

Question Title

* 13. Going forward, what about your sponsorship would you like changed or enhanced?

Question Title

* 14. How likely would you be to purchase a Sponsorship at next year’s tournament?

Definitely

Very Likely

Considering

Not Likely

Definitely Not

Additional Comments and Feedback