SLAS SURVEY ON SLCC SCOTTISH LAW AGENTS SURVEY IN RESPECT OF THE SCOTTISH LEGAL COMPLAINTS COMMISSION Question Title * 1. Do you believe that the current system for lodging complaints against solicitors is fit for purpose in Scotland? Yes No Question Title * 2. In your view, is the current method for handling and managing complaints effective and efficient? Yes No Question Title * 3. Do you think that the necessary skills and diligence required for managing complaints are appropriately handled by the SLCC? Yes No Question Title * 4. Have you encountered any SLCC complaints (either directly or indirectly)? If so, could you describe your experience with the process? No Yes, Please briefly describe your experience below Question Title * 5. Are complaints addressed in a fair and transparent manner for both individuals and solicitors? Yes No Question Title * 6. Does the existing complaint structure have an impact on your mental health? No Yes, Please comment further Question Title * 7. Should individuals be required to pay a fee to lodge a complaint with the SLCC? Yes No Question Title * 8. Should the eligibility of complaints, particularly those involving complex legal matters, be reviewed by legally qualified individuals rather than the current system of lay individuals? Yes No Question Title * 9. Do you have confidence that the SLCC will effectively filter out spurious, meritless, or vexatious complaints before they are admitted? Yes No Question Title * 10. Are you considering leaving the profession due to the pressures associated with the current regulatory system? Yes No Question Title * 11. Do you think it is fair that the SLCC has the power to waive periods of prescription? Yes No Question Title * 12. Should an appeal of an SLCC decision be determined in the Sheriff Court, or Sheriff Appeal Court, as opposed to the Court of Session? Yes No Question Title * 13. Should solicitors have a duty to third parties, despite not having a contractual relationship with the third-party complainer? Yes No Question Title * 14. Have you had a positive experience with the SLCC? If so, please give details. No Yes, Please briefly describe your positive experience with the SLCC Question Title * 15. Do you have any other additional information that you would like to disclose as part of the research being undertaken by SLAS? Done