SCOTTISH LAW AGENTS SURVEY IN RESPECT OF THE SCOTTISH LEGAL COMPLAINTS COMMISSION

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* 1. Do you believe that the current system for lodging complaints against solicitors is fit for purpose in Scotland?

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* 2. In your view, is the current method for handling and managing complaints effective and efficient?

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* 3. Do you think that the necessary skills and diligence required for managing complaints are appropriately handled by the SLCC?

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* 4. Have you encountered any SLCC complaints (either directly or indirectly)? If so, could you describe your experience with the process?

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* 5. Are complaints addressed in a fair and transparent manner for both individuals and solicitors?

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* 6. Does the existing complaint structure have an impact on your mental health?

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* 7. Should individuals be required to pay a fee to lodge a complaint with the SLCC?

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* 8. Should the eligibility of complaints, particularly those involving complex legal matters, be reviewed by legally qualified individuals rather than the current system of lay individuals?

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* 9. Do you have confidence that the SLCC will effectively filter out spurious, meritless, or vexatious complaints before they are admitted?

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* 10. Are you considering leaving the profession due to the pressures associated with the current regulatory system?

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* 11. Do you think it is fair that the SLCC has the power to waive periods of prescription?

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* 12. Should an appeal of an SLCC decision be determined in the Sheriff Court, or Sheriff Appeal Court, as opposed to the Court of Session?

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* 13. Should solicitors have a duty to third parties, despite not having a contractual relationship with the third-party complainer?

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* 14. Have you had a positive experience with the SLCC? If so, please give details.

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* 15. Do you have any other additional information that you would like to disclose as part of the research being undertaken by SLAS?

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