SLAS SURVEY ON SLCC
SCOTTISH LAW AGENTS SURVEY IN RESPECT OF THE SCOTTISH LEGAL COMPLAINTS COMMISSION
1.
Do you believe that the current system for lodging complaints against solicitors is fit for purpose in Scotland?
Yes
No
2.
In your view, is the current method for handling and managing complaints effective and efficient?
Yes
No
3.
Do you think that the necessary skills and diligence required for managing complaints are appropriately handled by the SLCC?
Yes
No
*
4.
Have you encountered any SLCC complaints (either directly or indirectly)? If so, could you describe your experience with the process?
(Required.)
No
Yes, Please briefly describe your experience below
5.
Are complaints addressed in a fair and transparent manner for both individuals and solicitors?
Yes
No
6.
Does the existing complaint structure have an impact on your mental health?
No
Yes, Please comment further
7.
Should individuals be required to pay a fee to lodge a complaint with the SLCC?
Yes
No
8.
Should the eligibility of complaints, particularly those involving complex legal matters, be reviewed by legally qualified individuals rather than the current system of lay individuals?
Yes
No
9.
Do you have confidence that the SLCC will effectively filter out spurious, meritless, or vexatious complaints before they are admitted?
Yes
No
10.
Are you considering leaving the profession due to the pressures associated with the current regulatory system?
Yes
No
11.
Do you think it is fair that the SLCC has the power to waive periods of prescription?
Yes
No
12.
Should an appeal of an SLCC decision be determined in the Sheriff Court, or Sheriff Appeal Court, as opposed to the Court of Session?
Yes
No
13.
Should solicitors have a duty to third parties, despite not having a contractual relationship with the third-party complainer?
Yes
No
14.
Have you had a positive experience with the SLCC? If so, please give details.
No
Yes, Please briefly describe your positive experience with the SLCC
15.
Do you have any other additional information that you would like to disclose as part of the research being undertaken by SLAS?