Secret Shopper

Welcome to our Secret Shopper feedback

Thank you for taking part in our Secret Shopper feedback form. We won't ask you for personal information. Any personal information you volunteer to us will be anonymised. We will share your feedback with hospital colleagues across East and North Hertfordshire NHS Trust, so we can all learn from your experience.

If you'd prefer a paper copy of this survey, please get in touch on 01438 284378.

Question Title

* 1. Which of our hospital sites did you visit? (if you visited more than one, please pick the one most relevant to your feedback)

Lister hospital

Queen Elizabeth II hospital

Hertford County hospital

Mount Vernon Cancer Centre

Question Title

* 2. Were you:

an outpatient or day surgery patient?

a patient in A&E?

a hospital inpatient (you were in hospital overnight or longer)?