Job Performance Review 

1.Do you agree that your account manager leads your Mystique team efficiently?
2.Do all meetings with your account manager have clear objectives and outcomes with a focused approach?
3.Do you agree that your account manager does well in identifying and tracking project milestone efficiently?
4.Your account manager responds well to project issues, pivoting and troubleshooting with ease. 
5.Your account manager works well to manage budgets, delivering on the agreed scope with minimal adjustments in cost. 
6.Do you collaborate well with your account manager?
7.Client is accessible/ available to the account manager when needed
8.Does your account manager regularly communicate updates, timelines, and changes in project execution? 
9.Does your account manager respond promptly to your emailed requests?
10.Client proactively shares information about new developments with the account manager, giving regular updates on new processes, products, campaign performance, and strategic direction.
11.Client has a good onboarding program and makes available all resources needed for work.
12.Client provides prompt, comprehensive, and relevant feedback. Please provide an estimated number of days in the comments section.
13.The account manager is briefed by the client in a timely manner (well ahead of time for planning and execution).
14.Does your account manager contribute strategic ideas or direction to campaign plans?
15.Does your account manager suggest programs that align well with project objectives, targets, and brand essence?
16.Does your account manager demonstrate sufficient knowledge of your brand and brand personality?
17.On average, please provide the # of changes requested by the client prior to the final deliverable.
18.Does your account manager always meet expected quality standards regardless of the scale of the project?
19.Do you have any additional feedback about the account manager's performance that you would like to share?
Current Progress,
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