Job Performance Review
1.
Do you agree that your account manager leads your Mystique team efficiently?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
2.
Do all meetings with your account manager have clear objectives and outcomes with a focused approach?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
3.
Do you agree that your account manager does well in identifying and tracking project milestone efficiently?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
4.
Your account manager responds well to project issues, pivoting and troubleshooting with ease.
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
5.
Your account manager works well to manage budgets, delivering on the agreed scope with minimal adjustments in cost.
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
6.
Do you collaborate well with your account manager?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
7.
Client is accessible/ available to the account manager when needed
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
8.
Does your account manager regularly communicate updates, timelines, and changes in project execution?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
9.
Does your account manager respond promptly to your emailed requests?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
10.
Client proactively shares information about new developments with the account manager, giving regular updates on new processes, products, campaign performance, and strategic direction.
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
11.
Client has a good onboarding program and makes available all resources needed for work.
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
12.
Client provides prompt, comprehensive, and relevant feedback. Please provide an estimated number of days in the comments section.
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
Comment
13.
The account manager is briefed by the client in a timely manner (well ahead of time for planning and execution).
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
14.
Does your account manager contribute strategic ideas or direction to campaign plans?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
15.
Does your account manager suggest programs that align well with project objectives, targets, and brand essence?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
16.
Does your account manager demonstrate sufficient knowledge of your brand and brand personality?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
17.
On average, please provide the # of changes requested by the client prior to the final deliverable.
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
18.
Does your account manager always meet expected quality standards regardless of the scale of the project?
Strongly agree
Somewhat agree
Neither agree nor disagree
Somewhat disagree
Strongly disagree
19.
Do you have any additional feedback about the account manager's performance that you would like to share?
Current Progress,
0 of 19 answered