Trucking/Transportation Assessment

This assessment will allow you to compare your company to industry best practices and participate in a 1-hour review to discuss opportunities for your company to enhance their transportation strategy, process, and effectiveness.

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* 1. Contact Information

Contact Person

Company Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Contact Email

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* 2. Your Job title or function

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* 3. What type of transportation company is your business?

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* 4. Company Revenue

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* 5. Number of drivers in your fleet

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* 6. Number of shipments you manage on a weekly basis

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* 7. PLANNING/STRATEGY/MARKET

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Your company has a documented vision and strategy and it has been shared with all employees.	Your company has a documented vision and strategy and it has been shared with all employees. Not Sure	Your company has a documented vision and strategy and it has been shared with all employees. Strongly Disagree	Your company has a documented vision and strategy and it has been shared with all employees. Disagree	Your company has a documented vision and strategy and it has been shared with all employees. Neutral	Your company has a documented vision and strategy and it has been shared with all employees. Agree	Your company has a documented vision and strategy and it has been shared with all employees. Strongly Agree
Your business model or strategic plan is well-defined to make your value proposition superior to your competition.	Your business model or strategic plan is well-defined to make your value proposition superior to your competition. Not Sure	Your business model or strategic plan is well-defined to make your value proposition superior to your competition. Strongly Disagree	Your business model or strategic plan is well-defined to make your value proposition superior to your competition. Disagree	Your business model or strategic plan is well-defined to make your value proposition superior to your competition. Neutral	Your business model or strategic plan is well-defined to make your value proposition superior to your competition. Agree	Your business model or strategic plan is well-defined to make your value proposition superior to your competition. Strongly Agree
You know your competition's service offerings, pricing practices, and competitive advantages.	You know your competition's service offerings, pricing practices, and competitive advantages. Not Sure	You know your competition's service offerings, pricing practices, and competitive advantages. Strongly Disagree	You know your competition's service offerings, pricing practices, and competitive advantages. Disagree	You know your competition's service offerings, pricing practices, and competitive advantages. Neutral	You know your competition's service offerings, pricing practices, and competitive advantages. Agree	You know your competition's service offerings, pricing practices, and competitive advantages. Strongly Agree
You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration.	You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration. Not Sure	You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration. Strongly Disagree	You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration. Disagree	You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration. Neutral	You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration. Agree	You have strong relationships with service partners that consist of effective communication, common goals, and mutual collaboration. Strongly Agree
KPIs exist to address financial, service, and operational goals.	KPIs exist to address financial, service, and operational goals. Not Sure	KPIs exist to address financial, service, and operational goals. Strongly Disagree	KPIs exist to address financial, service, and operational goals. Disagree	KPIs exist to address financial, service, and operational goals. Neutral	KPIs exist to address financial, service, and operational goals. Agree	KPIs exist to address financial, service, and operational goals. Strongly Agree

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* 8. RISKS

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Risks are actively documented, evaluated, and prioritized for analysis.	Risks are actively documented, evaluated, and prioritized for analysis. Not Sure	Risks are actively documented, evaluated, and prioritized for analysis. Strongly Disagree	Risks are actively documented, evaluated, and prioritized for analysis. Disagree	Risks are actively documented, evaluated, and prioritized for analysis. Neutral	Risks are actively documented, evaluated, and prioritized for analysis. Agree	Risks are actively documented, evaluated, and prioritized for analysis. Strongly Agree
Your business approaches risk management as a continuous process, not as a discrete event.	Your business approaches risk management as a continuous process, not as a discrete event. Not Sure	Your business approaches risk management as a continuous process, not as a discrete event. Strongly Disagree	Your business approaches risk management as a continuous process, not as a discrete event. Disagree	Your business approaches risk management as a continuous process, not as a discrete event. Neutral	Your business approaches risk management as a continuous process, not as a discrete event. Agree	Your business approaches risk management as a continuous process, not as a discrete event. Strongly Agree
Contingency plans are documented and reviewed.	Contingency plans are documented and reviewed. Not Sure	Contingency plans are documented and reviewed. Strongly Disagree	Contingency plans are documented and reviewed. Disagree	Contingency plans are documented and reviewed. Neutral	Contingency plans are documented and reviewed. Agree	Contingency plans are documented and reviewed. Strongly Agree

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* 9. SUSTAINABILITY

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
You have implemented a sustainability strategy that aligns with your business goals.	You have implemented a sustainability strategy that aligns with your business goals. Not Sure	You have implemented a sustainability strategy that aligns with your business goals. Strongly Disagree	You have implemented a sustainability strategy that aligns with your business goals. Disagree	You have implemented a sustainability strategy that aligns with your business goals. Neutral	You have implemented a sustainability strategy that aligns with your business goals. Agree	You have implemented a sustainability strategy that aligns with your business goals. Strongly Agree
You have created a sustainability team that includes management and employees.	You have created a sustainability team that includes management and employees. Not Sure	You have created a sustainability team that includes management and employees. Strongly Disagree	You have created a sustainability team that includes management and employees. Disagree	You have created a sustainability team that includes management and employees. Neutral	You have created a sustainability team that includes management and employees. Agree	You have created a sustainability team that includes management and employees. Strongly Agree
Energy or fuel efficiency is encouraged within your internal communications and conversations.	Energy or fuel efficiency is encouraged within your internal communications and conversations. Not Sure	Energy or fuel efficiency is encouraged within your internal communications and conversations. Strongly Disagree	Energy or fuel efficiency is encouraged within your internal communications and conversations. Disagree	Energy or fuel efficiency is encouraged within your internal communications and conversations. Neutral	Energy or fuel efficiency is encouraged within your internal communications and conversations. Agree	Energy or fuel efficiency is encouraged within your internal communications and conversations. Strongly Agree

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* 10. PROCESS

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Your business processes are documented to help achieve consistency, scalability, and compliance.	Your business processes are documented to help achieve consistency, scalability, and compliance. Not Sure	Your business processes are documented to help achieve consistency, scalability, and compliance. Strongly Disagree	Your business processes are documented to help achieve consistency, scalability, and compliance. Disagree	Your business processes are documented to help achieve consistency, scalability, and compliance. Neutral	Your business processes are documented to help achieve consistency, scalability, and compliance. Agree	Your business processes are documented to help achieve consistency, scalability, and compliance. Strongly Agree
You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs.	You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs. Not Sure	You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs. Strongly Disagree	You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs. Disagree	You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs. Neutral	You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs. Agree	You have training documentation to help you stay effective and ensure that employees have the skills and knowledge needed to perform their jobs. Strongly Agree
Preventative maintenance is an active program on both transportation and material handling equipment.	Preventative maintenance is an active program on both transportation and material handling equipment. Not Sure	Preventative maintenance is an active program on both transportation and material handling equipment. Strongly Disagree	Preventative maintenance is an active program on both transportation and material handling equipment. Disagree	Preventative maintenance is an active program on both transportation and material handling equipment. Neutral	Preventative maintenance is an active program on both transportation and material handling equipment. Agree	Preventative maintenance is an active program on both transportation and material handling equipment. Strongly Agree
Your company has established a safe-driving program to reduce preventable accidents.	Your company has established a safe-driving program to reduce preventable accidents. Not Sure	Your company has established a safe-driving program to reduce preventable accidents. Strongly Disagree	Your company has established a safe-driving program to reduce preventable accidents. Disagree	Your company has established a safe-driving program to reduce preventable accidents. Neutral	Your company has established a safe-driving program to reduce preventable accidents. Agree	Your company has established a safe-driving program to reduce preventable accidents. Strongly Agree
Your company has established a safety program to promote a strong safety culture.	Your company has established a safety program to promote a strong safety culture. Not Sure	Your company has established a safety program to promote a strong safety culture. Strongly Disagree	Your company has established a safety program to promote a strong safety culture. Disagree	Your company has established a safety program to promote a strong safety culture. Neutral	Your company has established a safety program to promote a strong safety culture. Agree	Your company has established a safety program to promote a strong safety culture. Strongly Agree
The flow of shipments inside your facility is well-defined, documented, and efficient.	The flow of shipments inside your facility is well-defined, documented, and efficient. Not Sure	The flow of shipments inside your facility is well-defined, documented, and efficient. Strongly Disagree	The flow of shipments inside your facility is well-defined, documented, and efficient. Disagree	The flow of shipments inside your facility is well-defined, documented, and efficient. Neutral	The flow of shipments inside your facility is well-defined, documented, and efficient. Agree	The flow of shipments inside your facility is well-defined, documented, and efficient. Strongly Agree
Your billing process is seamless, accurate, and timely.	Your billing process is seamless, accurate, and timely. Not Sure	Your billing process is seamless, accurate, and timely. Strongly Disagree	Your billing process is seamless, accurate, and timely. Disagree	Your billing process is seamless, accurate, and timely. Neutral	Your billing process is seamless, accurate, and timely. Agree	Your billing process is seamless, accurate, and timely. Strongly Agree

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* 11. SERVICE

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Real time shipment visibility is a critical component of your value proposition.	Real time shipment visibility is a critical component of your value proposition. Not Sure	Real time shipment visibility is a critical component of your value proposition. Strongly Disagree	Real time shipment visibility is a critical component of your value proposition. Disagree	Real time shipment visibility is a critical component of your value proposition. Neutral	Real time shipment visibility is a critical component of your value proposition. Agree	Real time shipment visibility is a critical component of your value proposition. Strongly Agree
You have established service metrics to measure customer satisfaction.	You have established service metrics to measure customer satisfaction. Not Sure	You have established service metrics to measure customer satisfaction. Strongly Disagree	You have established service metrics to measure customer satisfaction. Disagree	You have established service metrics to measure customer satisfaction. Neutral	You have established service metrics to measure customer satisfaction. Agree	You have established service metrics to measure customer satisfaction. Strongly Agree
Customer concerns are evaluated and addressed within 24 hrs.	Customer concerns are evaluated and addressed within 24 hrs. Not Sure	Customer concerns are evaluated and addressed within 24 hrs. Strongly Disagree	Customer concerns are evaluated and addressed within 24 hrs. Disagree	Customer concerns are evaluated and addressed within 24 hrs. Neutral	Customer concerns are evaluated and addressed within 24 hrs. Agree	Customer concerns are evaluated and addressed within 24 hrs. Strongly Agree
Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist.	Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist. Not Sure	Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist. Strongly Disagree	Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist. Disagree	Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist. Neutral	Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist. Agree	Customer reviews are performed on a scheduled basis to provide an overview of the relationship and opportunities that exist. Strongly Agree

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* 12. PERFORMANCE

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement.	You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement. Not Sure	You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement. Strongly Disagree	You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement. Disagree	You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement. Neutral	You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement. Agree	You have metrics in place for all business processes to help monitor results, make informed decisions, and identify areas for improvement. Strongly Agree
You have reporting in place to consistently evaluate individual employee performance.	You have reporting in place to consistently evaluate individual employee performance. Not Sure	You have reporting in place to consistently evaluate individual employee performance. Strongly Disagree	You have reporting in place to consistently evaluate individual employee performance. Disagree	You have reporting in place to consistently evaluate individual employee performance. Neutral	You have reporting in place to consistently evaluate individual employee performance. Agree	You have reporting in place to consistently evaluate individual employee performance. Strongly Agree
Operational performance is evaluated daily, and adjustments are made as needed.	Operational performance is evaluated daily, and adjustments are made as needed. Not Sure	Operational performance is evaluated daily, and adjustments are made as needed. Strongly Disagree	Operational performance is evaluated daily, and adjustments are made as needed. Disagree	Operational performance is evaluated daily, and adjustments are made as needed. Neutral	Operational performance is evaluated daily, and adjustments are made as needed. Agree	Operational performance is evaluated daily, and adjustments are made as needed. Strongly Agree
Transportation routes are evaluated regularly to reduce costs.	Transportation routes are evaluated regularly to reduce costs. Not Sure	Transportation routes are evaluated regularly to reduce costs. Strongly Disagree	Transportation routes are evaluated regularly to reduce costs. Disagree	Transportation routes are evaluated regularly to reduce costs. Neutral	Transportation routes are evaluated regularly to reduce costs. Agree	Transportation routes are evaluated regularly to reduce costs. Strongly Agree
Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service.	Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service. Not Sure	Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service. Strongly Disagree	Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service. Disagree	Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service. Neutral	Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service. Agree	Your company is using route optimization software to improve efficiency, reduce cost/miles, and improve customer service. Strongly Agree

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* 13. COST

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
You have a good understanding of your fixed and variable costs.	You have a good understanding of your fixed and variable costs. Not Sure	You have a good understanding of your fixed and variable costs. Strongly Disagree	You have a good understanding of your fixed and variable costs. Disagree	You have a good understanding of your fixed and variable costs. Neutral	You have a good understanding of your fixed and variable costs. Agree	You have a good understanding of your fixed and variable costs. Strongly Agree
Cost per mile is calculated to measure the impact of management decisions.	Cost per mile is calculated to measure the impact of management decisions. Not Sure	Cost per mile is calculated to measure the impact of management decisions. Strongly Disagree	Cost per mile is calculated to measure the impact of management decisions. Disagree	Cost per mile is calculated to measure the impact of management decisions. Neutral	Cost per mile is calculated to measure the impact of management decisions. Agree	Cost per mile is calculated to measure the impact of management decisions. Strongly Agree
Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities.	Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities. Not Sure	Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities. Strongly Disagree	Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities. Disagree	Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities. Neutral	Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities. Agree	Total transportation/facility costs are routinely evaluated to identify cost reduction opportunities. Strongly Agree
You have access to real-time information analytics to ensure that your managers can target excess costs.	You have access to real-time information analytics to ensure that your managers can target excess costs. Not Sure	You have access to real-time information analytics to ensure that your managers can target excess costs. Strongly Disagree	You have access to real-time information analytics to ensure that your managers can target excess costs. Disagree	You have access to real-time information analytics to ensure that your managers can target excess costs. Neutral	You have access to real-time information analytics to ensure that your managers can target excess costs. Agree	You have access to real-time information analytics to ensure that your managers can target excess costs. Strongly Agree
Your assets are utilized to their fullest potential to improve overall organization performance.	Your assets are utilized to their fullest potential to improve overall organization performance. Not Sure	Your assets are utilized to their fullest potential to improve overall organization performance. Strongly Disagree	Your assets are utilized to their fullest potential to improve overall organization performance. Disagree	Your assets are utilized to their fullest potential to improve overall organization performance. Neutral	Your assets are utilized to their fullest potential to improve overall organization performance. Agree	Your assets are utilized to their fullest potential to improve overall organization performance. Strongly Agree

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* 14. INFORMATION TECHNOLOGY

	Not Sure	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Information technology is a critical component of your business strategy.	Information technology is a critical component of your business strategy. Not Sure	Information technology is a critical component of your business strategy. Strongly Disagree	Information technology is a critical component of your business strategy. Disagree	Information technology is a critical component of your business strategy. Neutral	Information technology is a critical component of your business strategy. Agree	Information technology is a critical component of your business strategy. Strongly Agree
You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients.	You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients. Not Sure	You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients. Strongly Disagree	You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients. Disagree	You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients. Neutral	You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients. Agree	You actively use technology to its fullest to streamline processes, increase visibility, minimize paperwork, and automate activities throughout your daily operation, and with your clients. Strongly Agree
You are using Fleet management software to manage, track, and maintain the vehicles in your fleet.	You are using Fleet management software to manage, track, and maintain the vehicles in your fleet. Not Sure	You are using Fleet management software to manage, track, and maintain the vehicles in your fleet. Strongly Disagree	You are using Fleet management software to manage, track, and maintain the vehicles in your fleet. Disagree	You are using Fleet management software to manage, track, and maintain the vehicles in your fleet. Neutral	You are using Fleet management software to manage, track, and maintain the vehicles in your fleet. Agree	You are using Fleet management software to manage, track, and maintain the vehicles in your fleet. Strongly Agree
You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats.	You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats. Not Sure	You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats. Strongly Disagree	You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats. Disagree	You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats. Neutral	You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats. Agree	You have recently completed a cyber security assessment to evaluate the organization's defenses against cyber threats. Strongly Agree
Your technology infrastructure is current and easily communicates with your clients.	Your technology infrastructure is current and easily communicates with your clients. Not Sure	Your technology infrastructure is current and easily communicates with your clients. Strongly Disagree	Your technology infrastructure is current and easily communicates with your clients. Disagree	Your technology infrastructure is current and easily communicates with your clients. Neutral	Your technology infrastructure is current and easily communicates with your clients. Agree	Your technology infrastructure is current and easily communicates with your clients. Strongly Agree

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* 15. Please provide the top 3 issues you face within trucking/transportation business?

Issue #1

Issue #2

Issue #3

LCTCS of MEP LA’s Team works with Louisiana Trucking and Transportation companies to evaluate areas that are critical to establish and maintain a strong company. The results of the Trucking/Transportation Assessment will identify and offer recommendations with a Trucking/Transportation expert.

By submitting this assessment, you may be asked to take part in an independent follow-up survey to measure the impacts of your work with us. Your feedback is invaluable and will help us improve our services to make sure we are helping our manufacturing ecosystem to be more productive. Thank you for your cooperation.